Sales Chat Lead

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Job Description

At LegalZoom, we are passionate about our products and services because we know they help customers achieve their dreams. More than a thousand people call LegalZoom everyday seeking help, and our sales team plays an essential role in working with customers to identify a solution that best fits their needs. As a sales lead working as part of our Research & Development team, you will be responsible for identifying customers who would benefit most from our House Counsel program, initiating contact with them, and creating a sales and relationship lifecycle program that is repeatable and scalable.

 

What you'll do:

 

  • Inside sales and outbound calling
  • Developing and maintaining a sales pipeline
  • Testing and defining ideal segmentations for product offering
  • Experimenting with positioning, messaging, outreach mechanisms and funnels to define the most effective sales process
  • Tracking and reporting on results daily, weekly and monthly
  • Documenting effective sales and relationship tactics and lifecycle engagement program
  • Collaborating, coaching and training other sales agents 

Skills & Qualifications:

  • 1-5 years of experience in one of the following fields: business development, sales executive, inside sales, account management, corporate phone sales, direct consumer or small business sales
  • Superb, clear and confident communications with customers over phone and email
  • Positive attitude, drive to succeed and a passion for helping customers
  • Ability to learn detailed information about products and services quickly
  • Hustle and ability to excel in a high-pressure, fast-paced, and highly dynamic work environment.
  • Experience or familiarity with law or running or dealing with small businesses is highly desirable
  • A bachelor's degree is preferred but not required
  • Basic computer proficiency: Word, Excel, Outlook, and an ability to learn lead/order management tools 

LegalZoom is an Equal Opportunity Employer, dedicated to diversity.

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Location

9900 Spectrum Dr, Austin, TX 78717

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