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Sales Chat Specialist

| Austin

Description

 

Sales Specialist – Live Chat

 

At LegalZoom, we’re passionate about our customers because we know our products and services help achieve their dreams. Our Sales Live Chat team helps our customers identify needs and is able to guide the customer through their purchase process through our website to provide added value

 

Our ideal Sales Specialist – Live Chat has a proven track record of providing world-class customer experience and has a demonstrated history of being able to articulate complex concepts in a written format.

 

What you’ll do:

 

  • Communicate benefits and sell LegalZoom services to clients over Live Chat feature, while making outbound calls to complete purchase as needed.
  • Focus on both qualitative and quantitative sales.
  • Demonstrate an ability to multi-task and self-manage.
  • Effectively manage your time to meet or exceed efficiency and output expectations.
  • Communicate customer trends, questions, and issues to leadership so they can be addressed.
  • Collaborate with teammates as well as legal and marketing to add or enhance approved customer-facing language.
  • Consistently meet or exceed quota-based company performance metrics.

 

Qualifications:

 

  • Ability to communicate complex processes and products clearly and concisely in a written format
  • High computer literacy – able to maneuver through multiple systems and tasks simultaneously
  • Previous experience in corporate sales preferred
  • BA/BS degree preferred

 

 

 

LegalZoom is an Equal Opportunity Employer, dedicated to diversity.

 

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Location

9900 Spectrum Dr, Austin, TX 78717

What are LegalZoom Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Perks & Discounts
Company Outings

Additional Perks + Benefits

Benefits are an important part of your total rewards package here at LegalZoom. We offer a competitive and comprehensive benefits package with various choices for your and/or family members’ welfare needs. We provide these benefits not only to support you through important events in your life, but also to enhance your life outside work and help you prepare for the future.

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