Sales Compensation Manager
About ThousandEyes
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.
About the Role
You will be a member of the ThousandEyes Sales Operations team reporting to the Global Sales Operations Manager. This will be a key and highly visible role, with the following sample of responsibilities. Depending on the candidates’ strengths, these could change slightly but this outlines the core of what we are searching for:
- Complete administration of Sales Compensation Plan. This includes the annual objectives of making any compensation documentation changes for the coming fiscal year (planning/calendar, business impacts, leadership approvals, signatures etc). You will also help to generate and maintain various SPIFF and bonus programs.
This role will perform monthly and quarterly reviews with various leaders (sales leaders monthly reviews, other executives quarterly reviews). We will want to review participation metrics, overall achievement, club attainment, new hire ramp speed, and other similar reporting.
A specific focus area will be on quota coverage to business plan, how the hiring plan and actual pace impact the overall target, and ongoing calculation of quota coverage.
You will also own and administer the compensation software - we currently use SAP Callidus and would maintain the proper updates, training, licenses and overall “replace, renew” strategy for systems related to sales compensation.
- Finally, you would work closely with HR and Sales leaders to track hiring vs the master plan, by sales leader, and track any coverage gaps to plan in the sales org. This person will maintain a “comp calculator” for use in recruiting and be the subject matter expert for both existing employees and potential candidates on the nuances of the comp plan.
Experience with a SaaS model, how new/expansion/renewal bookings are treated and knowledge of cost of sales for these
Experience in sales comp planning (understanding OTE splits, acceleration, base commission rate principles)
Modeling experience, predicting outcomes of various inputs and changes to plan
Plan administration - creating/managing documentation and deadlines (with Legal, Finance, HR feedback etc)
We Are Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool.