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Sales Development Representative

| Austin

Expedia

The Sales Development Representative at Vrbo is a vital part of our Acquisition team. Utilizing cutting edge marketing tools and consultative selling via email and phone, the focus is qualifying and advancing new business leads for hand-off to an Acquisition Account Manager. Other lead sources may include LinkedIn Sales Navigator, (Zoom Info and Outreach) Social Media, etc. To be successful in this role, you should have previous experience developing leads for a sales team. ​

What you'll do:

  • Responsible for the first part of the sales process: Researching, prospecting, and qualifying leads.
  • Research and source new leads within the assigned territory and build a CRM database in support of an inside Sales Team
  • Strategically qualify New Business opportunities through a multitude of channels, outbound calls, and emails, outreach campaigns, and Salesforce database management + webchat (25-50 call daily)
  • Build and manage a robust pipeline of prospects for the sales team
  • Utilize social media and marketing tools to establish key decision-makers, gain strategic insights and creatively promote the brand
  • Strategically grow and manage the assigned territory nationwide and understand industry needs and requirements
  • Own your targets and ensure you consistently hit them to a high quality
  • Excel in a rewarding sales environment with generous company benefits
  • Success metrics: Leads sourced, leads qualified, business meetings scheduled, team signature
  • Document every touchpoint with customer and prospect database via Salesforce.com

Recommended Skills:

  • Proven track record of sales in a target driven environment
  • Are able to research leads intelligently and systematically, leveraging appropriate tools
  • Are excited to work in a creative sales role utilizing social selling tools and strategically targeted campaigns
  • Have a hunger to win and motivated to exceed goals
  • Highly resilient, a self-starter, love to experiment until you reach your goal and thrive in a challenging environment
  • Are savvy using tools like SalesForce or other CRM solutions, Powerpoint and online presentation tools such as Bluejeans or Google hangouts, Slack, Zoom, Info and Outreach
  • Are a strong communicator able to win trust over the phone
  • Are not afraid to cold call or cold sell to prospects
  • CRM software (e.g. Salesforce)
  • MS Excel (analyzing spreadsheets and charts)

Who you are?

  • Bachelor's Degree or equivalent work experience
  • 2+ years of sales development experience
  • Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
  • Vacation Rental Industry experience preferred
  • Communication: adapt your communication style by quickly reading partner reactions and mood
  • Relationship Management: understand partners and customize engagement approaches; you uncover and pursue value-add opportunities for them
  • Partner Advocacy: demonstrate a “partner-first” mindset and create “win-win” situations while showing a bias-to-action by actively engaging and following up with stakeholders until issues are resolved
  • Planning & Quality Delivery: demonstrate accountability to meet assigned tasks and goals, you know how to prioritize and you demonstrate a willingness and capability to take on additional tasks
  • Data Driven Business Acumen: use software, data and tools to conduct analysis and derive insights; translate insights into actionable improvements or growth opportunities
  • Expertise Development: can quickly build and maintain expertise in HomeAway offerings and the vacation rental market
  • Continuous Improvement and Agility: proactively give and seek feedback and you are willing to learn and adopt agile principles, embrace changes, learn from failures and look for improvement.
  • Internal Collaboration: work well with cross-functional teams

Benefits & Perks:

  • Competitive health and insurance benefits
  • Competitive salary
  • Annual target bonus or commission
  • Parental leave for up to 20 weeks (dependent on eligibility
  • Paid vacation and sick time
  • Employee Stock Purchase Program
  • Free snacks and beverages
  • Frequent company update talks with our leadership team
  • Free listing on Vrbo.com
  • Electronic, adjustable stand-up desk
  • Discounted Metro & Rail pass
  • Casual dress

Why join us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work and to provide them with tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

About Vrbo:

In 1995, Vrbo introduced a new way for people to travel together, pairing homeowners with families and friends looking for places to stay. We were grounded in one purpose: To give people the space they need to drop the distractions of everyday life and simply be together. Since then, we've grown into a global community of homeowners and travelers, with unique properties in 190 countries around the world. Vrbo makes it easy and fun to book cabins, condos, beach houses and every kind of space in between.

Vrbo is part of HomeAway and the Expedia Group family of brands and offers homeowners and property managers exposure to over 750 million visits to Expedia Group sites each month. To learn more, visit www.vrbo.com.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • ScalaLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • WordpressCMS
    • SalesforceCRM

Location

Vrbo has three offices in the Austin area with a 16-story global headquarters now open in the Domain.

An Insider's view of Vrbo

What’s the vibe like in the office?

Some of us have been working together for 5+ years and have been there for each other during engagements, births, divorces…you name it. They have truly been my second family and my coworkers are the best part of coming to the office every day.

Amanda

Director, B&B Sales and Supply

What projects are you most excited about?

As a Software Engineer, I’m excited to rebuild an old JavaScript and jQuery STAB component into a new React based component. The goal is to update this component to our new tech stack so when consuming applications move to using Catalyst based applications we can ease the integration process.

Juliana

Advertising Account Executive

What makes someone successful on your team?

Being a successful finance person means being a strong business partner and not only understanding what is happening throughout the business but also being insatiably curious about it. It’s not enough to just know math, or know the numbers; you need to know where those numbers come from, how they get there and what's driving that result.

Sharon

Sr. Director Global Finance Operations

How do your team's ideas influence the company's direction?

The Talent Acquisition team is always pitching innovative ideas at our 120-day planning sessions that directly impact the company and recruitment experience. It’s amazing to see how quickly we’re able to implement new ideas every 120 days and measure the results. We’ve seen everything from employee referral reform to self-defense classes in Austin.

Marisela

Director, Global Talent Acquisition

What projects are you most excited about?

I'm on a team that's investigating the integration of react-native into our existing mobile app and my focus is primarily on bridging our existing native analytics packages into the react-native side of things. This allows us to adapt and improve based on what customers do while using our product,

Andrew

Software UI Engineer

What are Vrbo Perks + Benefits

Culture
Volunteer in local community
We participate in an annual Day of Caring where Expedia Group offices from around the world all take a day in September to spend time volunteering for a favorite charity. This day is a paid day off!
Friends outside of work
Eat lunch together
Intracompany committees
Check out our employee resource groups here: https://www.expediagroup.com/about/diversity-inclusion/
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Vrbo's team fitness initiatives include In-office fitness classes at our Austin Domain 11 office.
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Vrbo offers up to 20 weeks of paid parental leave (yes, dads, too!) for eligible new parents with at least 1 year of service.
Family Medical Leave
Adoption Assistance
Company sponsored family events
From our annual holiday party (without kids) to our Halloween, Spring Picnic and Bring your kid to work day parties, employees have several opportunities to celebrate together throughout the year.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
9 paid holidays + 2 floating holidays you can take any time during the year.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Happy hours are hosted At team's discretion.
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Vrbo hosts lunch and learn meetings on occasion in addition to Fireside chats with notable leaders, Product Academy and Career Exploration Program.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Vrbo was recognized by the Austin American-Statesman for having the most generous parental leave in Austin and won Best Culture at the Austin Young Chamber FAVE awards.

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