Sales Development Representative

| Austin
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SparkCognition is an award-winning developer of enterprise-scale AI solutions that allow organizations across industries to predict future outcomes, automate processes, and prevent cyber-attacks. We do this for some of the biggest brands in the business by allowing them to analyze, optimize, and learn from data, augmenting human intelligence and delivering a better, safer, and more sustainable bottom-line result. The company is venture-backed, with a marquis client list, world-class board of directors, and globally recognized advisors, and has experienced exceptional growth (CAGR 100%+) since its inception in 2013.
We are building a Sales Development Team reporting to our Director of Demand Generation. The Sales Development Representative (SDR) acts as the liaison between SparkCognition and a prospective customer. Their role is to identify new business opportunities by developing relationships with targeted individuals and organizations, working closely with internal marketing and sales.
The primary objective for this role is to qualify leads based on established parameters, resulting in new sales opportunities. The SDR performs outbound prospecting efforts as well as serves as the main point of contact to build relationships with inbound inquiries. This role is an integral member of the marketing and sales organizations, playing a critical role as the voice of the company, providing feedback on campaign effectiveness and messaging, and helping ensure the organization achieves its revenue targets.
If you were working for us today, you would be:
  • Cultivating relationships with prospective clients through phone calls, emails, online chat, and social media (e.g., LinkedIn)
  • Engaging in a discovery conversation with prospects to understand business needs and determine if SparkCognition solutions are a match
  • Building rapport with contacts by offering resources (webinar invitations, white papers, relevant blogs, articles, etc.) and understanding where the prospect is in the buying process
  • Qualifying prospects based on established criteria, schedule appointments, and create opportunities for the Sales team
  • Following up on Marketing Qualified Accounts to identify appropriate contacts for follow-up from various marketing tools (Intent Data, Website Data, ZoomInfo, etc.)
  • Tracking, maintaining, and accurately updating customer contact records in Salesforce
  • Staying up to date with new products/solutions and industry insights via our Knowledge Base platform and continued learning training sessions

You may be a fit for our team if you have:
  • Strong verbal and written communication skills. Proficiency in English.
  • A strong self-starter attitude with the ability to work independently as well as collaboratively
  • Interest and aptitude to understand the technology and its practical application and value
  • Confidence in communicating with professionals at all levels of an organization
  • A driven attitude and want to achieve goals and objectives
  • Willingness to learn and take on new tasks and responsibilities
  • An investment in building out your skill set to advance into sales, account management, product marketing, and marketing
  • A positive attitude and strong personal integrity
  • A highly disciplined and well-organized nature
  • Personal computer literacy including Excel, PowerPoint, CRM tools (Salesforce, LinkedIn Navigator, Outreach, etc.)
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • HadoopFrameworks
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe XDDesign
    • Adobe InDesignDesign
    • Adobe After EffectsDesign
    • Adobe PremiereDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail
    • DemandbaseLead Gen
    • PardotLead Gen

Location

Our office is located near the Domain and the Arboretum in Northwest Austin. Plenty of restaurants, shopping centers, gyms, and grocery stores nearby.

What are SparkCognition Perks + Benefits

SparkCognition Benefits Overview

SparkCognition offers a combination of benefits + perks that align with our brand and culture. This includes: competitive medical benefits, HSA contribution, employer paid STD & Life Insurance, 401k match, 4+ weeks of PTO, and parental leave. In addition we strive for our team to be active in our communities and to focus on leading supportive and healthy lifestyles. As we are in a high-growth stage, we offer support and encouragement for employees' career development, including mentorship opportunities, online course subscriptions, and more.

Culture
Volunteer in local community
SparkCognition participates in local volunteer activities, most notably with Austin Sunshine Camps.
Friends outside of work
Eat lunch together
Intracompany committees
SparkCognition has a cross-departmental Culture Committee that ensures the company represents our values and mission. They plan events, launch initiatives, and represent the employees of the company.
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
SparkCognition offers group-term life insurance with a potential payout of 2X an employee's annual salary for the duration of employment.
Wellness Programs
SparkCognition's current health and wellness program provides a Lifetime gym stipend to all employees of SparkCognition.
Mental Health Benefits
SparkCognition offers a unique service called First Stop Health. This is a company that puts mental health resources front and center for our employees.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
SparkCognition's 401(k) retirement plan matches 50% of an employee's contribution up to 6% of their annual base salary, with a 3-year vesting schedule for matched contributions.
Company Equity
SparkCognition offers stock options for all employees as a part of the incentive package, including vesting over a four-year period.
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer up to 10 weeks of parental leave.
Flexible Work Schedule
SparkCognition offers flexible schedules, allowing each employee to work with their team to determine hours.
Remote Work Program
Our post-pandemic return to office policy will allow employees and their managers to work together and determine if their role will be fully remote, a hybrid work model, or fully in-office.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
No matter what time of the year a new employee joins, we believe strongly in rest & relaxation and encourage employees to utilize flexible PTO.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Catered Friday lunches and Taco Tuesdays!
Game Room
Stocked Kitchen
Some Meals Provided
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available

Additional Perks + Benefits

At SparkCognition, we're been focused on adding and improving perks and benefits. Some of these include offering prorated PTO throughout the year, 401k matching, a cell phone subsidy for all employees, parental leave (up to 10 weeks), and a choice between Mac or PC work laptops. Additionally as we look to return to the office, we are offering all employees a hybrid or fully remote work model, and we are actively hiring remote employees nationwide.

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