Sales Development Representative

| Austin | Hybrid
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NinjaRMM is a fast-growing SaaS company that offers an easy-to-use remote monitoring and endpoint management software for IT teams. We were founded in 2013 to help managed service providers and IT departments simplify their workday with an intuitive and user-friendly endpoint management platform. NinjaRMM was designed to be both powerful and scalable to meet the needs of businesses around the globe. Today, we have grown to support over 5,000 customers worldwide. NinjaRMM has been consistently recognized as the no. 1 rated software in its category on G2 Crowd and Gartner Digital Markets in the past 3 years. Built for the future, we are a rapidly growing software company with an innovative advantage. Learn more about NinjaRMM here: www.ninjarmm.com.

As an Outbound Sales Development Representative, you will research potential clients, connect with and educate prospects, and qualify leads. You will do this through outreach in the form of cold calls, emails, or social networks with the purpose of scheduling demos for your Account Executive.

Job Details/Benefits

  • Full-time; Must be located in Austin area
  • Benefits package includes medical, dental, and vision insurance
  • 401(k) plan
  • Unlimited PTO
  • Opportunity for growth and advancement
  • $2,500 signing bonus

Responsibilities

  • Grow your individual book of business by proactively generating new qualified leads
  • Identify, qualify, sort, and track leads
  • Display exceptional cold-call prospecting using consultative phone skills, including the ability to clearly articulate, inspire, project confidence, influence, overcome objections, and remain resilient throughout
  • Research and document relevant contact information for existing leads, keeping contact information updated in Salesforce
  • Utilize Salesforce to ensure activities are documented properly, opportunities are forecast accurately, and adequate information regarding the prospect and/or opportunity is communicated
  •  Maintain knowledge of market conditions and competitive activities

Skills & Qualifications

  • Competitive eagerness to set yourself apart and achieve success
  • Aggressive, energetic self-starter who enjoys working in a quota-driven environment
  • Superior verbal and written communication skills via phone and email
  • Excellent listening and analytical skills to assess the interests of prospects
  • Experience meeting minimum call volume and/or talk-time goals
  • Strong organizational skills and ability to manage time and workload
  • Detail-oriented, with excellent follow-up skills
  • Technical aptitude and the ability to successfully demonstrate software
  • Solid work ethic, positive attitude, and motivation to learn
  • Strong computer knowledge required
  • Computer literacy and bonus skills:
  • Experience selling technology solutions to Director and C-Level executives, to SMB and midmarket focused MSPs
  • Experience using Salesforce (or other CRM)
  • Experience using SalesLoft or other sales engagement platforms
  • Ability to multitask with several tools
  • Ability to work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures
  • Works well under pressure
  • Works well with a team

Education & Experience

  • No degree requirement
  • A few years’ experience in sales or related field a plus
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • CircleCIFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail
    • PardotLead Gen
    • SalesLoftLead Gen
    • ZoomInfoLead Gen

Location

We are so excited to explore our new neighborhood and be right in the heart of Austin - close to restaurants, parks and even the river!

An Insider's view of NinjaOne

What’s the vibe like in the office?

It’s laid-back, caring, and motivating! I always look forward to the days when I work in-office because I get to collaborate with, learn from, and have fun with my team. With a team of incredibly talented, open, and encouraging individuals around you, it’s hard to leave the office without feeling a little inspired!

Marissa

Marketing Coordinator

What does your typical day look like?

My responsibility is empowering our staff and ensuring our customers are being heard and valued. This translates into providing the tools our staff need to succeed through global training and raising ideas from customers for consideration in future enhancements. This touches every team, and the daily interaction is what I love most about my role.

Michael

VP of Global Support

How has your career grown since starting at the company?

When I joined Ninja, I was accustomed to very linear tracks of growth. Once here, I was shown growth doesn't just mean a promotion or new title, but also impactful experiences and collaboration that contribute to your career's story. Growth is not an event at Ninja; it's a daily evolution from working with a team that is constantly innovating.

Cameron

Support Escalations Manager

How do you make yourself accessible to the rest of the team?

Transparency and openness are at our cultural core. I meet with every new hire to emphasize their voice is vital to our growth and success! We use feedback to actually make changes to ensure NinjaOne continues to be a world class place to work. I’m here to help our employees succeed now and grow them for future career opportunities.

Dean

Chief Revenue Officer

What are some things you learned at the company?

I came to Ninja with a passion for training and development, but my practical knowledge was limited to physical, face-to-face settings. I have enjoyed learning how to take my original strategies for developing in-person learning programs and translating them into mediums that are globally accessible.

Lindsay

Training and Development Manager

What are NinjaOne Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Ninja offers two different dental plans depending on your needs. Both plans cover 100% of the cost of preventative care including x-rays.
Vision insurance
Ninja's vision insurance provides 100% coverage for annual exams, and lenses after a $15 copay. Frames and contact lenses are covered up to $150.
Health insurance
Ninja offers different plan options for our employees depending on their needs, both providing comprehensive coverage. We sponsor 80% of all employee premiums.
Life insurance
Financial & Retirement
401(K)
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Job training & conferences
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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