Sales Enablement Specialist at Canva

| Austin
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We’re constantly working towards making Canva the best place to work, for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community all around the world. We celebrate uniqueness and whatever makes you, you and encourage everyone who wants to help us transform the way the world designs, to join us on this journey. We value all different types of experiences. If you don’t think you quite meet all of the qualifications, we’d still love to hear from you.

About Us
At Canva, our mission is to democratise design and empower creativity for anyone and everyone, on every platform. Inspired by a team of talented thinkers, an amazing culture and a remarkable growth trajectory – we’re out to change the world, one design at a time. 

Since launch in August 2013, we have grown exponentially, amassing over 60 million monthly active users across 190 different countries who have created more than 6 Billion designs. We are one of the world’s fastest-growing technology companies and we have only achieved about 1% of what we want to do.

The Role

The Sales Enablement Specialist is a highly visible position focused on providing excellent Product Advocacy training for our growing High Velocity (inbound) team at Canva. In this position, you will work closely with the Sales Enablement team, Product, Marketing and Sales Leadership to coordinate, lead, provide feedback on and manage on-boarding and ongoing training programs for new hires. 

This role is largely responsible for providing dynamic learning experiences for new hires and requires someone that can think creatively on how to be engaging in a variety of learning environments: virtual and in person. This role will also be tasked with mapping out content and training needs and working with the right people to generate these assets.

The person that will succeed in this role is independent, a problem solver and a great collaborator. This position is a fit for anyone that loves the challenge of training product advocates across a variety of skill levels, and pushing everyone to be the best versions of themselves. 

What you'll do:

  • Lead on-boarding for new High Velocity hires
  • Assign and manage to completion all onboarding training assignments 
  • Schedule training and coordinate logistics for classroom and virtual training classes and events as needed based on business needs.
  • Track appropriate sales training & enablement KPIs (training completion, outcomes achieved, sales performance) to ensure sales teams are engaged and progressing towards achieving goals.
  • Survey class participants for feedback on course topics, materials, and delivery as it pertains to driving positive impact for all participants.
  • Provide individual assessments of training class upon completion of on-boarding to Sales Leadership based on sales training performance.
  • Develop consistent communication/training frameworks and formats so sales teams can quickly comprehend content and apply to their sales opportunities.
  • Execute a high-level sales support model to ensure that Product Advocates receive what they need, when they need it.

What we’re looking for:

  • 2 years of experience in a training or coaching role
  • 2 years of Sales Experience or Customer Service recommended
  • Familiarity with Outreach.io, Drift, Salesforce, and LMS platforms preferred.
  • Strong ability to multi-task and operate under pressure
  • Expert communicator who can foster change when needed
  • Must be a fast learner and continue to improve

Preferred Qualifications:

  • Proven program, project, and performance management skills.
  • Experience managing curricula and training events in virtual, classroom or Learning Management Systems.
  • Detail-oriented and highly organized individuals with ability to maintain high levels of accuracy.
  • Instructional Design experience

We make hiring decisions based on your experience, skills and passion. If you’re keen to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • BashLanguages
    • Objective-CLanguages
    • ReactLibraries
    • MobXLibraries
    • RxJsLibraries
    • SpringFrameworks
    • SpringFrameworks
    • FinagleFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • DynamoDBDatabases
    • SnowflakeDatabases
    • BigQueryDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • LookerAnalytics
    • SnowflakeAnalytics
    • AmplitudeAnalytics
    • dbtAnalytics
    • RedshiftAnalytics
    • Mode AnalyticsAnalytics
    • CanvaDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • Monday.comManagement
    • Custom-BuiltCMS
    • SalesforceCRM
    • BrazeEmail
    • Salesforce PardotLead Gen

Location

Our Austin offices are in the historical Sixth Street area in the heart of downtown,

An Insider's view of Canva

How does your team reward individual success?

Canva teams set seasonal goals and we celebrate BIG when we achieve each goal. We have celebrated our success by enjoying taco nights, cocktail classes and currently planning a DIY pottery night. Canva also has a very active #kudos slack channel!

Pooja

Partner Success Manager

How does the company support your career growth?

Canva enables me to grow by providing workshops and training sessions that have given me a solid foundation for my role. There is a focus to promote from within and provide everyone the opportunity to explore whichever path they choose. Our “Vibe and Thrive” allowance also makes sure our mental and physical health are always taken care of!

Kendall

Sales Development Representative

How do your team's ideas influence the company's direction?

One of Canva’s core values is to Make Complex Things Simple. We find innovative ways to make legal concepts more approachable to non-lawyers and reduce the need to involve Legal with every move. By removing complexities we encourage an environment of trust and openness for our internal stakeholders and our millions of users.

Suhayb

Senior Legal Counsel

What's something quirky about your company?

Season Openers are company events where Canva celebrates our wins and rallies around our goals. They're also some of the most over-the-top and quirky events you'll ever see. On my first day, at my first season opener, I learned about Canva through a Hollywood-worthy parody of "The Office"— I knew then I had found my new home!

Sergio

Design Ops & Studio Lead

What are Canva Perks + Benefits

Canva Benefits Overview

At Canva, our values are at the heart of who we are. They keep us moving forward, together, to achieve our mission of empowering the world to design. The purpose of Canva’s benefits is to empower Canvanauts to invest in themselves and live our values, every single day. Canva’s benefits are based on four key pillars - Environment, Human, Social and Economic. Each of these enhances the Canva culture and enables our team to do the best work of their lives.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Canva offers employees a $50/month gym reimbursement
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Customized development tracks
Paid industry certifications
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