Sales Engineer
Who We Are
At SecureLink, we take our jobs seriously, but ourselves - not so much. We're a results-driven team that isn't afraid of a challenge and understands the team effort required to accomplish something great. We're also people-oriented, so respect, teamwork, collaboration, and culture are some of our top priorities.
When you work for SecureLink, you're making a difference. As the industry leader, it's our mission to secure the most critical systems and highly sensitive data of organizations around the globe. SecureLink provides security, privacy, data governance, and compliance solutions for companies across multiple industries, including healthcare, critical infrastructure, manufacturing, government, legal, and gaming. Whether you're helping organizations implement secure third-party remote access, developing innovative solutions using the most advanced machine learning and artificial intelligence tools and approaches, providing mission critical support or contributing to our sales and marketing efforts, you're making the world a more secure and safe place while working at SecureLink.
Our Vision
At SecureLink, we value authenticity over perfection. We know that coming as you are can feel unsafe in some work environments. SecureLink employees and leadership are working to create an empowering environment for everyone. We are committed to the ongoing examination of our practices, candid evaluation of our own biases, data-informed improvements, and respectful forums for voicing our honest perspectives and feedback. We foster a workplace environment marked by creativity, collaboration, and most importantly, kindness. Different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better results.
We embrace differences and do not discriminate on the basis of actual or perceived race, ethnicity, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital/family status, veteran status, sexual orientation, gender identity and expression, genetic information, political affiliation, neurodiversity, socioeconomic background or any other characteristics that make us unique.
Choose Where You Work
At SecureLink, we believe trust is an essential ingredient for building productivity in the workplace. We want to ensure that all of our employees feel both safe and productive. Our employees have the option to work 100% remotely, 50% remotely, or 100% from our physical offices located in Austin, TX, Nashville, TN, and San Jose, CR.
What You'll Do
The Sales Engineer is responsible for the most critical moment in our sales process - demonstrating our product to prospective customers in a way that captivates, engages, and maps our solutions to their specific business problems. The sales engineer develops the SecureLink product narrative, and serves as an escalation resource for technical questions. Additionally, the Sales Engineer will establish and execute detailed Test Drive and POC plans to drive success in converting opportunities that require hands-on product usage during their decision making process. Day-to-day responsibilities include:
- Craft the product narrative that best demonstrates the SecureLink product capabilities, tailored to specific prospects' business needs
- Help the sales team grow any potential sale by making accurate technical recommendations based on technical discovery
- Serve as an escalation resource for technical questions asked of the sales and business development teams, liaising with other parts of the organization as necessary
- Coordinate with product management to communicate and demonstrate new feature releases and product updates to the sales team
- Assist with assessments, questionnaires, and RFPs as needed
- Work with marketing to ensure web copy and literature is accurate
- Ensure successful product evaluations with prospects in the form of Test Drives and POCs
- Actively contribute to product improvements by informing Product Team on recurring customer inputs.
- Create and deliver training content to the sales organization specific to use-case and features
What You'll Need
- 1+ years of experience in a technical client facing role (required)
- 1-3 years experience in an enterprise sales engineering role (desired)
- Excellent presentation skills
- Master in active listening
- Excellent written and verbal communications skills
- Self-motivated individual, always learning
- Understanding standard networking concepts and terms such as firewall, port, DMZ, etc
- Experience with systems or network administration (desired)
- Relevant industry certifications (desired)
Why Choose Us
SecureLink doesn't just Have Fun Creating Value Over the Long Run (HFCV/LR) for our customers and shareholders, we Have Fun Creating Value in the lives and careers of our employees. SecureLink invests in employee development including extensive job and product training, access to LinkedIn Learning, monthly knowledge sharing sessions, career pathing, professional development, and more. Benefits also include:
- Medical, dental, and vision insurance - SecureLink pays 100% of the premium for employees and 75% for dependents.
- We contribute generously to your HSA (75% of the IRS maximum allowable).
- We help you save for retirement. We contribute equivalent to 3% of your annual base salary to a 401k.
- Employees enjoy unlimited PTO, including the time to volunteer.
- We give $100 per month towards cell phone reimbursement.
- At the office, employee perks include two meals a day, bringing your dog to work, and an onsite gym.
#BI-Remote