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Sales Lead

| Austin


Sales Lead

At LegalZoom, we are passionate about our products and services because we know they help customers achieve their dreams. Thousands of people call LegalZoom everyday seeking help, and our sales team plays an essential role in working with customers to identify a solution that best fits their needs.

What you’ll do:

  • Inside sales and outbound calling.
  • Monitoring live and recorded calls.
  • Dedicated time for agent development.
  • Dedicated time for coaching agents (quality assurance, sales acumen, etc.).
  • Developing and maintain a sales pipeline.
  • Communicate and collaborate with cross-functional departments.
  • Answer agent process and product questions with regularity.
  • Plan and present monthly strategy to management.
  • Call center competence (queue management, agent adherence, etc.).
  • Tracking and reporting on results daily, weekly and monthly.
  • Meet and collaborate with your peers on ways to manage the floor in a consistent and efficient manner.
  • Maintain high level of team and employee engagement.

 Skills & Qualifications:

  • 1-5 years of experience in one of the following fields: business development, sales executive, inside sales, account management, corporate phone sales, direct consumer or small business sales
  • Superb, clear and confident communications with customers over phone and email
  • Positive attitude, drive to succeed and a passion for helping customers
  • Ability to learn detailed information about products and services quickly
  • Hustle and ability to excel in a high-pressure, fast-paced, and highly dynamic work environment.
  • Experience or familiarity with law or running or dealing with small businesses is highly desirable
  • A bachelor's degree is preferred but not required
  • Basic computer proficiency: Word, Excel, Outlook, and an ability to learn lead/order management tools

LegalZoom is an Equal Opportunity Employer, dedicated to diversity.

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9900 Spectrum Dr, Austin, TX 78717

What are LegalZoom Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
Perks & Discounts
Company Outings

Additional Perks + Benefits

Benefits are an important part of your total rewards package here at LegalZoom. We offer a competitive and comprehensive benefits package with various choices for your and/or family members’ welfare needs. We provide these benefits not only to support you through important events in your life, but also to enhance your life outside work and help you prepare for the future.

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