Job Description

At LegalZoom, we're passionate about our customers because we know our products and services help achieve their dreams. Our Sales Manager will mentor, guide and manage a team of Sales Specialists to reach sales goals. We're dedicated to our employees and we're seeking an individual who brings a positive attitude, excellent soft skills and approachability. Come be the advocate to our Sales Specialist so we may provide top of the line service to our customers.

What you'll do:

• Mentor and manage the performance and all aspects of operations of a high performance sales team
• Meet established sales quotas
• Train and develop the sales team to adhere to the Business Services Department's culture and standards
• Takes ownership of escalated calls to resolution
• Create daily, weekly, monthly and yearly sales reports to submit to Director of Sales
• Conduct performance reviews to support skill sets and career development
• Maintain working knowledge of LegalZoom policies and regulations that govern LegalZoom
• Create and implement projects to improve sales conversion
• Promotes consistent operation, sales policies, performance management and procedures outlined by headquarter (HQ) in Los Angeles

Qualifications:

• Bachelor's Degree (preferred)
• Minimum 3 – 5 years of management experience in a sales environment
• Sales experience
• Strong management and leadership skills
• Efficient in multi-tasking (managing workload and time)
• Strong written and oral communication skills
• Self-motivated and a team player
• Adept at problem solving and making critical decisions
• Ability to interpret and implement company and state policies and processes
• Ability to grasp new and complex concepts
• Proficient with MS Office (Word, Excel, PowerPoint, Outlook)
• Understanding of business and legal vocabulary preferred

LegalZoom is an Equal Opportunity Employer, dedicated to diversity