Sales Operations Analyst II
Forcepoint is transforming cybersecurity by focusing on what matters most: understanding people’s intent as they interact with critical data and intellectual property wherever it resides. Our uncompromising systems enable companies to empower employees with unobstructed access to confidential data while protecting intellectual property and simplifying compliance. Based in Austin, Texas, Forcepoint supports more than 20,000 organizations worldwide. For more about Forcepoint, visit www.Forcepoint.com and follow us on Twitter at @ForcepointSec.
This role requires previous demonstrated experience in some of the following: sales operations, Salesforce administration, pipeline and forecast management in Salesforce, administration of commissions and sales incentive programs, expertise in Excel and SQL, sales quota development and maintenance, territory assignments, and other leadership attributes.
Key Functions
- Optimize use of sales tools, enforce best practices with regional sales leaders
- Aid in tracking and reporting territory coverage models
- Account, Opportunity, and Territory Alignment in Salesforce
- Track new hires/exits within the system and update user access
- Answer reporting requests using Salesforce.com, Microsoft Office, SQL if necessary, and Tableau
- Aid in bookings and revenue forecast process
- Support compensation processes through regular communication with Commissions team
- Liaison between Sales and other functional groups including IT Helpdesk, Order Processing, and Pricing
- Provide ad hoc analyses to Management
- Assist in the pursuit of data cleanliness (in Salesforce)
- Provide timely and accurate sales administrative forms, including sales user setups and commission change requests
- Balances multiple priorities and deadlines
- Participates in daily and weekly team meetings and conference calls
- Collaborates with global sales operations colleagues and shares best practice
- Coordinates with Sales Enablement team to create and align content for sales team training content, presentations, and videos
- Infrequent travel, as required
- Perform other duties and projects as assigned