About Care.com 

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.

What Your Days Will be Like:

In the Sales Operations Analyst role, you will have the opportunity to help design and build Care@Work’s foundation for scale. This individual will partner across Care@Work teams including Sales, Finance, Account Management, Network Development, and Operations to provide reporting and analysis for commissions and quota, Salesforce.com (SFDC) data entry, and support and establish processes to improve efficiencies throughout the organization. Working cross-functionally, you’ll partner to reshape our reporting and sales processes, including working with the Sales Ops team to launch a CPQ tool. We’re looking for an enthusiastic teammate that can operate the dynamic range of needs of our salesforce.

What You'll Be Working On: 

• Design, develop, and maintain actionable sales dashboards and reports within Salesforce.com (SFDC), Excel, and PowerPoint to ensure the relevant and timely visibility on metrics and key performance indicators.
• Design, develop, and maintain commission calculations for various teams
• Design, develop and maintain repository to store sales base required for quota
• Analyze and summarize data outputs to proactively understand and communicate the meaning of trends, drivers, strengths, and weaknesses.
• Work cross-functionally with our partners in Sales, Finance, Operations, Marketing, and Customer Success to support business initiatives.
• Independently manage your progress toward agreed-upon milestones and deliverables with a high degree of accountability.
• Provide ad hoc reporting and analysis for leadership and executive teams 
• Aid in Salesforce releases, playing an active role in launching a new CPQ process/tool
• Manage sales data integrity as it relates to sales, quota, or commission reporting

What You’ll Need to Succeed:

• 3-5 years of experience with increasing responsibility in reporting analysis, accounting, FP&A, or sales operations
• Excitement to help build robust processes and scalable systems for a rapidly growing and continuously changing sales org
• Meticulous, detail and task-oriented mindset
• Proven experience in developing processes for commission and quota calculations
• Comfortable working with large amounts of data
• Demonstrated ability to apply analytical rigor to solve complex business problems
• Experienced with Salesforce and understanding of other core sales tools, including experience with CPQ tools, calculated fields, custom reports, etc.
• Must be able to listen and interpret the requirements of internal clients
• Strong interpersonal, organizational, and project management skills
• Strong analytical, quantitative, and problem-solving skills
• Ability to multi-task and prioritize multiple assignments
• Strong in Microsoft Excel, PowerPoint, SFDC, CRM, VBA skills preferred
• A strong understanding of overall business operations.
• Experience with sales tools like Salesforce, HubSpot, LinkedIn Sales Navigator, DiscoverOrg, etc. (is a plus)

For a list of our Perks + Benefits, click here!

**Care.com supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, Care.com recognizes the power of a diverse and inclusive workforce and encourages applications from individuals with varied experiences, perspectives, and backgrounds. Care.com is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please reach out to [email protected].**

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Company Overview:

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).