Sales Operations Analyst

The Sales Operations Analyst is an integral member of the Sales Operations Department and interacts with Sales leadership, Sales Enablement, Services, Finance, and Marketing to create scalable processes and tools to enable the company to grow and capture market share. The Sales Operations Analyst reports to the Director of Sales Operations. The primary responsibility of this position is communicating and implementing sales processes and best practices within Salesforce.com, Ops, Pendo, SpringCM, and other sales tools to enable the Sales team.

About DISCO

DISCO is the leading provider of eDiscovery solutions for law firms, corporations, and government agencies. With technology and services that automate and simplify complex and error-prone tasks that distract from practicing law, DISCO empowers lawyers and their teams to effectively manage discovery processes. DISCO is the eDiscovery choice of leading U.S. law firms including litigation boutiques and AmLaw, Fortune 500 companies, as well as government agencies around the world.

Essential Functions:

• Implement enabling technologies and processes in support of the Sales group and other divisions using Salesforce. This includes monitoring user adoption and compliance with required standards for maintaining CRM data
• Partner with leadership to constantly evaluate existing processes and workflows to identify opportunities to improve, automate, and scale
• Provide internal reports and deliver information to management as needed including recurring and ad hoc requests
• Maintain forecast and Salesforce opportunity management hygiene
• Serve as a member of the Salesforce Administration team
• Optimize use of sales tools, enforce best practices
• Balance multiple priorities and deadlines
• Participate in daily and weekly meetings and conference calls
• Coordinate with Sales Enablement team to create and align content for sales team training content, presentations, and videos
• Infrequent travel, as required
• Perform other duties and projects as assigned
• Work primarily from the HQ office on Capital of Texas Highway
  

Education, Experience, and Skills:

• Bachelor’s degree in Business, or related field or equivalent experience
• 2-4 years of experience in Sales Operations, Finance, and/or Business Strategy
• Familiarity with Salesforce required, certified Salesforce Administrator preferred
• Demonstrates strong Microsoft Excel competence, including pivot tables, VLOOKUP, GETPIVOT and other functions
• Demonstrated Microsoft Powerpoint or Google Slides experience sufficient to create and modify presentations
  

Soft Skills:

• Ability and personality to articulate processes in a meaningful way to our sales and sales operations teams
• Strong analytical and accuracy skills required
• Be a confident self-starter
• Effective presentation and organizational skills
• Excellent verbal and written communication and the ability to interact professionally with diverse groups, executives, managers, and subject matter experts
• Willingness to work rare nights and weekends when business needs require
  

Perks of DISCO:

• Competitive salary
• Opportunity to be a part of a start-up culture — fastest growing company in its space
• Unlimited PTO
• Fully paid health insurance 
• Additional benefits: vision and dental insurance, 401(k)
• Growth opportunities
  

Disco is an Equal Employment Opportunity Employer. Disco will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.