Sales Operations Analyst at Q2

| Austin
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The Q2 Sales Enablement team is seeking a Sales Operations Analyst who will be responsible to collect, analyze, and report sales related information in an ongoing attempt to increase sales productivity. In addition, the Sales Ops Analyst will assist the Q2 sales team in structuring deals which includes pricing, packaging, gross margin and discount analysis. If you have the ability to think critically, analyze complex data and communicate results clearly, this is the role for you!

 

RESPONSIBILITIES:

  • Provide contract negotiation between prospects, clients and Q2 stakeholders

  • Coordinate the slotting of implementation projects with delivery teams

  • Interpret operations and sales data and provide dashboards and summary information to the senior leadership team

  • Oversee Salesforce or other systems data integrity

  • Design and implement process improvements

  • Ensure Salesforce utilization across sales teams

  • Act as a liaison between Sales, Sales Operations and other departments to facilitate an open dialogue around business needs and expectations

  • Analyze requests for proposals and coordinate response plan with sales teams

  • Analyze customer extensions and renewals, product cancellations and customer terminations

  • Manage 4-quarter rolling sales forecast for all sales

  • Collect, analyze and report on pipeline data

  • Collect sales trends and evaluate performance calculated against sales quotas

  • Improve lead source and referral reporting

  • Provide ad hoc reporting as needed

  • Create and deliver presentations to sales leadership

EXPERIENCE AND KNOWLEDGE:

  • Bachelor’s degree in Business Administration, Accounting or related field preferred

  • 5 years’ experience managing a CRM system (Salesforce.com is strongly preferred)

  • Attention to detail, a commitment to quality, results driven and customer focused

  • Experience with RFP/Proposal software/processes; proficiency in MS Word/Excel and Proposal Management Software is strongly preferred

  • Strong problem-solving skills

  • Knowledge of banking practices and software sales is preferred

  • Ability to perform complicated analysis such as long-term forecasting for a complex sales cycle

  • Superior communication, interpersonal, and presentation skills

  • Strong knowledge of PowerPoint, Word, and Excel

  • Ability to multi-task and prioritize issues

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Technology we use

  • Engineering
  • Product
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • TeradataDatabases
    • ConfluenceManagement
    • TrelloManagement
    • WrikeManagement

Location

Our HQ is in North Austin, near Lakeline Mall area with easy access to multiple highways and the Toll road.

An Insider's view of Q2

What are some social events your company does?

We host a variety of fun events appealing to our community of interest groups, ranging from an annual Dodgeball tournament benefiting JDRF Austin, to celebrating Diwali, to quarterly culture events following our townhalls that include something for everyone!

Kelley

Sr. Community & Culture Champion

How has your career grown since starting at the company?

I started on Helpdesk, after 2 years got training and certification as Salesforce Administrator, now working in that role at Q2.

Andy

Salesforce Admin.

How would you describe the company’s work-life balance?

I had no idea when I decided to come to Q2 how much fun working here would be. While we work hard to drive big results, we also find opportunities to have a great time. This is the first work environment where I truly feel that I have found a supportive work family.

Taylor

HR Business Partner

What are Q2 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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