Sales Operations Analyst

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About Care.com 

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.

This role will be supporting our new Ad Leads sales team and be responsible for calculating commission as well as standard and ad hoc reporting and analysis. You will work closely with the sales management team to understand the needs and help build out required KPI reporting.

What Your Days Will be Like:

  • You will be working in a fast-paced environment with a team that is expected to scale quickly
  • Your primary responsibility will be to calculate sales commissions every 2 weeks for 2 week pay periods
  • You will work closely with sales management to understand their needs and the reporting required to run the business
  • You will create reports and dashboards in Salesforce and/or Tableau (with support from the BI team)

What You'll Be Working On: 

  • Design, develop, and maintain actionable sales dashboards and reports within Salesforce.com (SFDC), Excel, and PowerPoint to ensure the relevant and timely visibility on metrics and key performance indicators.
  • Design, develop, and maintain commission calculations for various teams
  • Analyze and summarize data outputs to proactively understand and communicate the meaning of trends, drivers, strengths, and weaknesses.
  • Work cross-functionally with our partners in Sales, Finance, Operations, Marketing, and Customer Success to support business initiatives.
  • Independently manage your progress toward agreed-upon milestones and deliverables with a high degree of accountability.
  • Provide ad hoc reporting and analysis for leadership and executive teams
  • Aid in Salesforce releases, playing an active role in launching new Salesforce processes/tools
  • Manage sales data integrity as it relates to sales or commission reporting

What You’ll Need to Succeed:

  • 2-3 years of experience with increasing responsibility in reporting analysis, accounting, FP&A, or sales operations
  • Bachelor's degree preferred 
  • Excitement to help build robust processes and scalable systems for a rapidly growing and continuously changing sales org
  • Meticulous, detail and task-oriented mindset
  • Proven experience in developing processes for commission calculations
  • Comfortable working with large amounts of data
  • Demonstrated ability to apply analytical rigor to solve complex business problems
  • Experienced with Salesforce and understanding of other core sales tools, calculated fields, custom reports, etc.
  • Must be able to listen and interpret the requirements of internal clients
  • Strong interpersonal, organizational and project management skills
  • Strong analytical, quantitative, and problem-solving skills
  • Ability to multi-task and prioritize multiple assignments
  • Strong in Microsoft Excel
  • A strong understanding of overall business operations.
  • Experience with sales tools like Salesforce, Tableau, etc (is a plus)

For a list of our Perks + Benefits, click here!

**Care.com supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, Care.com recognizes the power of a diverse and inclusive workforce and encourages applications from individuals with varied experiences, perspectives, and backgrounds. Care.com is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please reach out to [email protected].**

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Company Overview:

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).

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Imagine how great it'll feel when you look out of the window and see the beautiful Barton Creek Greenbelt and downtown skyline!

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