Sales Operations Manager

The RetailMeNot Sales Operations team is seeking a Sales Operations Manager to be located in our Austin, Texas HQ.
You are an adept communicator, collaborator, and Salesforce master who loves to unlock efficiencies and insights through best in class processes. This person thrives in fast-paced, constantly evolving environments where change is your constant. As a leader, you embrace ambiguous problems and solve them with teamwork, data, and process. The Sales Ops Manager embodies a “teams win” attitude, is empathetic to the challenges salespeople face, is a project manager by nature, and is comfortable wearing many hats.
Experience: 5+ years experience required, people management experience a plus
Required Tool Mastery: Salesforce, full Microsoft suite (including Google Sheets/Slides)
Ideal Tool Familiarity: Tableau, Operative One, Confluence, Clearslide, RingCentral

Who You Are

  • Salesforce aficionado: you are able to traverse and contribute immediately to our Salesforce environment. You will be a primary thought leader on our configuration, and will ultimately be in charge of maintaining the Salesforce strategy and vision for sales.
  • Project manager: while PMP / project management certification is a plus, it is not required. You are very comfortable in positions of project leadership and have the operational and executional chops to keep complex cross-functional initiatives on track.
  • Excel guru: you love analytics, and you can build highly complex models with vlookups, pivots, index matches, and ideally macros. And you can teach folks how to do this.
  • Business operations strategist: you want to understand how things work and why they were built in a certain way. You are a constant problem-solver for the business, its second nature.
  • Collaborator: you know when to put on your headphones and get stuff done. But you’re a firm believer that diverse perspectives create better solutions – you foster this attitude with your peers. People really like partnering with you.
  • Problem-solver: you have the insight to identify problems, gain cross functional consensus to address the problem, collaboratively develop a solution, and you have the drive to see a solution through to the finish line
  • Metric-focused: you’ll go with your gut when you’ve got to, but you really want to build measurement and tracking tools to put data at the center of decision making. You like data. You like data a lot.
  • Educator: the best laid plans don’t come to fruition if you can’t explain them well. You are a strong communicator; you can simplify very complex problems into easy to understand solutions and actions.

What You'll Do

  • Salesforce for sales: you will be the authority on the sales team’s activity, tracking, and pipeline management in Salesforce. You will be a key partner for a new Client Services team as you build out solutions to scale automation.
  • Salesforce for finance/Salesforce administrator: you will be the expert in cross functional collaboration with partners in finance and IT on the ever-changing needs of the Salesforce environment to support sales.
  • Project manage change: on various projects like financial quarter close, a new sales process, broad account ownership changes, or a go to market initiative on a new product.
  • Build measurement & tracking solutions: to scale insights across a broad range of tools and activities. Wish you could see activity or data sliced in a specific way that does not exist? You will pick up the torch, create a strawman, and build a business case for investment in your solution. This could happen across a host of topics: sales process, operational processes, pipeline/forecast insights, compensation/goaling, and more.
  • Business/Product/Go-To-Market expertise: you will challenge yourself to ramp quickly on the RetailMeNot business, revenue streams, product suite, and interconnectedness of our user experience to offer perspective on B2B enhancements from a tracking and reporting perspective.
  • Infrastructure optimization: constantly iterate on existing architecture and processes with associated documentation for things like diversified revenue streams, pipeline and forecasting, new account labeling and slicing, contract creation, and end to end revenue views.
  • Executive presentation/collaboration: your relationships and communication skills are paramount to your success in this role. You will frequently present to / collaborate with EVP / Directors of sales, Directors+ in finance, and individual sellers. You are able to tailor your message up and down the org.
  • Leadership: you are able to expand your impact by delegating and helping others buy into your solution to give of their time. Educating and developing people is second nature to you.

Who We Are

  • We value diverse perspectives and believe this translates into stronger products and a better workplace
  • We have an open, casual, fun and upbeat environment where you are given a lot of responsibility and the freedom to make a huge impact
  • We have lots of intelligent people to work with and learn from
  • We have a great open vacation policy
  • We'll provide you with food, food, and more food
  • We believe in giving prizes, bonuses, and recognition for doing what you love

RewardsWe offer an opportunity to be an integral part of a company that eagerly pursues disruption in its space to continue to drive innovation and lead the competition. Benefits of being an employee of RetailMeNot, Inc. include, but are not limited to the following: - Competitive base & bonus packages; salary negotiable- Long Term Incentive Plan- Performance based rewards & recognition for your hard work and service- Very competitive benefits packages, including best-in-class parental leave- Open & flexible PTO- Cell phone & gym membership reimbursements- Fully stocked break room & onsite catered breakfasts & lunches multiple days/week About UsRetailMeNot, Inc. is a leading digital savings destination connecting consumers with retailers, restaurants and brands, both online and in-store. The company enables consumers across the globe to find hundreds of thousands of digital offers to save money while they shop or dine out. U.S. Equal Employment Opportunity/Affirmative Action Information Individuals seeking employment at RetailMeNot, Inc. are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You are being given the opportunity to provide the following information in order to help us align with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • WordpressCMS

Location

From the fun decor and outdoor patio to our weekly happy hours, there’s a place for everyone in downtown Austin, Texas.
301 Congress Ave., Austin, TX 78701

An Insider's view of RetailMeNot, Inc.

What are some social events your company does?

RetailMeNot hosts a variety of community-building events to keep things lively and fun. Events range from annual family-friendly picnics to quarterly all-hands meetings to weekly happy hours and board game matches, providing a way for everyone to unwind have a good time. We also bring in speakers from the community for an outside perspective.

Lizette

Sr. Director, Culture and Engagement

What are RetailMeNot, Inc. Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

A rich offering of medical, dental and vision plans are just the start of our basic benefits. Enjoy robust 401(k) and long term incentive plan benefits, free catered lunches, gym and cell phone reimbursements and free downtown parking. Need a pick-me-up? Join a colleague at the fresh juice bar or chat with one of our baristas at our full-service coffee bar.

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