Sales Operations Manager

| Austin | Hybrid
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Online shopping has changed. Today’s eCommerce runs on selling products, not brands. SamCart is the first e-commerce platform built from the ground up for direct to consumer brands. By focusing on the product level, and not the store level, our customers can create beautiful sites that showcase their products, convert visitors into customers, and increase the value of each purchase.

SamCart is looking for a talented Revenue Operations Manager to join our team. Our Go To Market teams are moving fast and need the support of an analytic and process-oriented operations ninja to keep pace.

Requirements

  • Advanced Salesforce admin experience including SOQL
  • Basic SQL/MYSQL
  • Data manipulation and modeling to solve real-word business problems
  • An understanding of SAAS revenue models and best practices
  • Defining and Integrating processes between tools and teams

Responsibilities:

  • Own the administration and ongoing improvement of GTM tools including Salesforce, SalesLoft, FreshDesk, Hubspot and more
    • Own day-to-day technical administration of GTM tools inclusive of all field creation, permission, validation rules, process builders, workflows and potential APEX deployment
    • Create visibility into the acquisition funnel through dashboarding and report building
    • Manage all tool integrations and assist in evaluation of new potential tools
    • Respond to inquiries and issues issues as they arise
  • Act as a strategic thought partner to the VP of Revenue, Sales and Customer Success leadership
  • Design and manage regular reporting for senior management on all areas of revenue management
  • Track and help improve performance compensation for multiple teams
  • Analyze the sales funnel and customer journey--make continuous improvements and suggestions for ways to increase revenue
  • Lead the execution of special projects including contests, campaigns, partnership rollouts and more

Benefits

Here at SamCart, we are startup veterans, marketing savants, experience experts, and eCommerce bosses. Our goal is to build the industry-leading direct-to-consumer eCommerce platform. Our team works hard, supports each other, and enjoys these awesome perks.

  • Stock options
  • Unlimited PTO policy
  • Flexible work schedule
  • Cool offices with cool people
    • (Covid Update: Currently Working From Home)
  • Free snacks and drinks
  • Regular happy hours and other fun stuff

With the above stated, we are open to candidates of all backgrounds and encourage you to apply if interested! SamCart is committed to cultivating a diverse and inclusive team.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavascriptLanguages
    • PHPLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • LaravelFrameworks
    • Next.jsFrameworks
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • MySQLDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • Google AnalyticsAnalytics
    • FigmaDesign
    • ClickUpManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • SalesLoftCRM
    • ChiliPiperCRM
    • Google HangoutsCollaboration
    • SlackCollaboration
    • NotionProject Management

Location

We are fully remote but have offices in Austin, TX and Fulton, MD for employees who prefer to work in office! Our Austin office is located in The Domain with awesome amenities like Trader Joe's, Whole Foods, and restaurants nearby.

An Insider's view of SamCart

How would you describe the company’s work-life balance?

Great and exactly what you make of it. SamCart is a fast-growing start-up, so you have to work hard but everyone on the team is valued and trusted to get their Sh!t done. . I have a young daughter and am able to make time for her after daycare, which I love!

Sophie

Head of People

What projects are you most excited about?

The project I am most excited about right now is revamping our company onboarding! We really want to make it fun and interactive, with a heavy focus on how our values impact the day to day at SamCart. The new onboarding will give new hires a clear picture of SamCart as a whole and how they can be most successful here.

McKenna

Learning and Development Lead

How has your career grown since starting at the company?

During my time at SamCart, my career has grown more than I could've imagined. My peers have been able to give me the mentorship and guidance to push me further than I thought possible. I've had the chance to work on so many different projects which have taught me so many invaluable skills. I honestly can't imagine myself anywhere else.

Harrison Tran

Lead Software Engineer

How do your team's ideas influence the company's direction?

At SamCart, our culture in itself encourages new ideas and innovation. We do this by hosting weekly All-Hands, having active slack channels, viewable product boards, and an open-door policy with anyone on the leadership team

Brian

Chief Strategy Officer/ Co Founder

How does the company support your career growth?

I have been fortunate enough to sit on three different teams at SamCart. In each position, my manager has encouraged my professional growth and supported me as I added new skills to my repertoire - even if it meant moving on to a new role within the company.

Sara

Marketing Coordinator

What are SamCart Perks + Benefits

SamCart Benefits Overview

This is what you’ll love about SamCart:

Each team has one offsite Hub Week per quarter to collaborate with team members (and others!) and plan for the upcoming quarter.

Diversity adds value to everything we do - We hire from and for a wide range of backgrounds and experiences to allow the team to bring their own unique ways of thinking and working to each project

We have unlimited PTO with an encouraged 14-day minimum to empower our team members to maintain a healthy balance in their day-to-day lives. (Live your best life!)

Yay, we have 401K!

Health Insurance premiums are covered 100% by SamCart for you +1, be it a significant other or child.

Supportive Parental leave policies for all parents

Career growth and development are essential here at SamCart and we want all team members to build a sustainable, future-proof and adaptable approach to the management of their careers.

Self-Care is important, which is why we offer a monthly wellness credit.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
SamCart is fully remote and have employees across the United States! Our teams have quarterly HubWeeks to collaborate with different departments and plan for the upcoming quarter.
Diversity
Dedicated diversity and inclusion staff
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
At SamCart we want our employees to prioritize their wellbeing and self-care. Our Wellness Program offers a monthly stipend that can be used towards Health & Wellness Apps or In-Person Programs.
Financial & Retirement
401(K)
SamCart's 401k retirement plan offers a wide arrange of date target and diversified asset funds to invest in. Whatever your appetite is for investing, there are options to match.
Company equity
SamCart offers employees stock options, including vesting over a four year period.
Performance bonus
SamCart's performance bonus plan includes cash rewards, increased stock options, gift cards, and more when employees meet targets set by their direct managers.
Child Care & Parental Leave Benefits
Generous parental leave
We are beyond excited to offer Parental Leave benefits! We offer 12 weeks of fully-paid maternity leave and 4 weeks of fully-paid parental leave.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Yes, unlimited PTO with a 14-day minimum!
Paid holidays
Paid sick days
Our employees are trusted to take the days they need.
Office Perks
Company-sponsored outings
Free snacks and drinks
SamCart's kitchen is always full of different snacks, coffee, tea, soft drinks, and more.
Onsite office parking
There is free on-site parking for all employees, so you can keep more of your paycheck in your pocket.
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Promote from within
Online course subscriptions available

Additional Perks + Benefits

SamCart's environment is full of startup veterans who love to win. Our team balances having plenty of personal and professional freedom with being accountable to aggressive goals. We love rewarding team members, providing opportunities to develop new skills, and cultivating a work/life balance that rivals any company in the market.

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