Description & Requirements
About Us:
We're here for the hard-working businesses that keep the world turning. They're the companies who make, deliver, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs and built to respond flexibly to their fast-changing reality. We accelerate every customers' ambitions, whether to grow and transform, or simply become more productive and effective. That's what makes us the essential partners for the world's most essential businesses.
About the Role:
Epicor Software is looking to hire a creative & process driven Sales Operations Manager to join our growing organization. In this role you will be responsible for the development of sales processes, training and tools that drive efficiencies for our revenue generating & client facing teams.
What You'll Do:

• Work closely within sales operations and cross-functional teams to develop, document, and implement sales processes.
• Drive execution, process consistency and best practices across the organization. Provide recommendations to continuously improve operations to achieve revenue / profitability objectives.
• Enhance sales productivity by enabling the team to work smarter by simplifying processes.
• Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment.
• Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
• Assist with on-boarding and training new sales talent on the lead to quote technology stack including Salesforce and Salesforce CPQ.
• Refine customer segmentation, assist with territory management, and create a plan to enhance cross sell and upsell processes.
• Maintain regular check-ins with Sales Managers/Enterprise Sales Representatives and others who contribute to opportunity development to determine how sales opportunities are tracking.
• Create monthly content for executive presentations and board reporting.

What You Need to Succeed:

• 6+ years experience in sales enablement with a successful track record of training and developing world class sales teams
• Continuous improvement mindset with the ability to seek out and implement internal or external best practices
• Advanced problem-solving, organization, and time management skills
• Advanced understanding of Salesforce from a hands-on sales perspective
• Bachelor's degree in business, communications or comparable work experience
• Demonstrated knowledge of best practices, methodologies and technologies in modern sales management
• Experience in executing change management initiatives and stewarding change with empathy
• Understand the nuances and fast paced environment of a high growth company
• Highly organized and able to prioritize work effectively
• An aptitude for problem-solving and working cross-functionally with others

Why You Should Click Apply:
With almost five decades of industry experience, Epicor is the leader in Enterprise Resource Planning. Now is an exciting moment of transformation for our teams as we are well on our way to becoming the cloud vendor of choice. As we work to enable a world of better business through the power of collaboration, you will have all new opportunities for internal mobility, to develop and sharpen your skills, and to work interdepartmentally on a global level. Check out what some of our employees are saying about internal mobility at Epicor here.
"Epicor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender identity, disability or veteran status."
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