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Sales Operations Specialist

| Austin

At Volusion, we make products that people love. Our teams are dedicated to providing SaaS ​ecommerce solutions and services for all business types, from startups to well-established companies. If you're a creative professional who loves working with teams, has a passion for driving positive change and wants to better the world with your ​ideas, we want to hear from you!

The rundown:

The Sales Operations Specialist will support Sales Management and manage day-to-day administrative functions. Main responsibilities will include a set of business activities and processes that help the Volusion sales team run effectively, efficiently and in support of business strategies and objectives.

You will:

  • Maintain cleanliness and integrity of Salesforce data. Ensure that it supports the analyses and recommendations being proposed
  • Provide rapid turnaround support for ad hoc data and reporting needs of multiple business units across the company
  • Develop key performance metrics and dashboards that help various business organizations focus on performance drivers
  • Analyze data and make recommendations
  • Identify inefficiencies and opportunities for automation
  • Perform administrative duties as needed
  • Monitor lead distribution
  • Manage sales leaderboards

We are looking for someone with:

  • Bachelor’s degree from four-year college or university preferred
  • Salesforce.com experience required (Salesforce Admin Certification a plus)
  • Excellent analytical skills - Ability to understand and interpret data within the context of the business - solve problems and distill data into actionable recommendations
  • Flexibility; ability to adapt to changing priorities and operate with a sense of urgency
  • Good proofreading skills and attention to detail
  • Strong organizational skills and ability to multitask and prioritize accordingly
  • Advanced experience with data entry
  • Excellent written and verbal communication skills
  • Project Management Experience
  • Proficiency in Microsoft Excel/Google sheets

We are:

  • Humble: Have humility and be respectful; no egos allowed.
  • Effective: Get stuff done!
  • Adaptable: Willing to fill any role, anytime. Going above/beyond the call of duty.
  • Transparent: Open and honest to self and others.
  • Founders: Think big, go fast and solve for the customer.

You can check out our culture code to learn more about the foundation of our culture. We hope you are nodding in agreement as you flip through it.

Benefits & Perks:

  • Competitive compensation packages
  • Medical, Dental, Vision, and Voluntary Life Insurance
  • Flexible Paid Time Off
  • 401(k) with Company Matching
  • Paid Parental Leave
  • On-site Fitness and Yoga Classes
  • Casual Dress and Beer Fridays
  • Endless Supply of Coffee and Snacks
  • Two Volunteer Days Off
  • Bring Your Dog to Work Days
  • Dry Cleaning
  • Chair Massages
  • Team Sports and Team Outings

*Note: Salary range for this role is $50k.

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • Google Big QueryDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics

Location

A hop, skip and a jump from The Domain.

An Insider's view of Volusion

What’s the vibe like in the office?

We function a bit like a startup, so it's a fast paced environment that nurtures new ideas, but we also have a lot of fun. From celebrating holidays (even the funky ones- I'm looking at you Back to School Day) to Bingo Friday and Super Bowl parties, our People & Culture team always finds ways to bring us all together!

Samantha

Social Media Manager

What's the biggest problem your team is solving?

There are a lot of aspects of ecommerce that can be really complex - taxes and duties, shipping rates, GDPR and data privacy, SEO, etc. The biggest problem we tackle every day is finding ways to do the complex work for our founders so they can focus on what really matters to them - their product or service.

Jonathan T.

Director of Product & Design

What makes someone successful on your team?

We're there to make sure our merchants get heard so being a great listener helps for a start! Other skills that would make someone successful on our team is being organized, attentive to details, willing to work hard to make the team successful and going the extra mile to make sure that our merchants feel taken care of.

Jonathan

Customer Happiness Consultant

What are Volusion Perks + Benefits

Volusion Benefits Overview

Volusion offers a wide array of benefits and perks. From benefit eligibility on your first day of employment to unlimited time off, 401K company matching and paid parental leave just to name a few.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Blue Cross Blue Shield of Texas
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Our gym includes cardio, weight lifting equipment and a TV. Volusion also provides a weekly yoga class.
Retirement & Stock Options Benefits
401(K) Matching
Volusion matches dollar for dollar up to 3% of an employee's salary.
Child Care & Parental Leave Benefits
Generous Parental Leave
New moms get 12 weeks of paid time off and new dads get 4 weeks. There are NO service length requirements that must be met before you are eligible for this perk.
Remote Work Program
Each team manages their own work from home policy with most teams offering 1 work from home day per week.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Full time salaried employees are eligible for unlimited time off which means you don't have to earn it before you use it! Full time hourly employees earn 5 weeks (!) of paid time off per year.
Paid Volunteer Time
Paid Holidays
Volusion offers paid time off to observe major holidays.
Perks & Discounts
Casual Dress
Company Outings
Volusion has quarterly paid team outings and company wide events like holidays parties and awards ceremonies.
Game Room
Ping pong, pool, video games, air hockey just to name a few.
Stocked Kitchen
Volusion offers unlimited snacks, fruit, coffee, soda, Waterloo and energy drinks. We also have an Alpaca Market vending machine with lots of healthy lunch items to purchase.
Some Meals Provided
Volusion will find any excuse to celebrate and it always includes food :-).
Parking
Volusion provides ample FREE parking.
Pet Friendly
Every Friday you will see lots of doggies around the office.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
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