Miro
Miro is a global company on a mission to change the way the world collaborates online.
Austin, TX

Sales Strategy & Ops Manager

| Austin
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About the Team

You will join a highly motivated, energetic Revenue Operations Team that takes pride in defining our GTM strategy, metrics for success, and partnering with sales, marketing, CX and others to execute flawlessly. You will be in a unique position to work across a number of different functions and have a substantial impact on the top line and bottom line. Your success will be measured by both improvements in efficiency (streamlining processes, helping reps get deals done quicker, reducing internal deal steps, etc.) as well as overall sales productivity (growing deal size, increasing frequency of expansions, helping reps win deals). Each role at Miro is based at one of our physical hubs and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with a 3 days a week in office culture as our baseline.

What you’ll do
  • Run the requirements gathering and manage the build process and rollout for Sales Development and sales productivity projects
  • Partner effectively with cross-functional leadership to influence the direction and culture of the GTM organization
  • Develop and allocate key performance metrics for GTM leadership
  • Provide analytical thought leadership, create actionable business insights, and establish strategic operational priorities
  • Implement customer lifecycle management strategies to track and optimize customer relationships from lead generation to customer retention and revenue growth
  • Build, refine, rollout and monitor insights that will empower everyone in the sales organization to drive towards desired business outcomes
  • Continually evaluate the current system and processes, implementing elegant improvements that will drive additional output and scale as the company grows
  • Lead cross-functional initiatives and collaborate closely with product, sales, marketing, customer success, and finance
  • Monitor CRM hygiene and align with sales management to drive programs to optimize the effectiveness of technology investments and data quality
What you'll need
  • 2-5 years of Revenue Ops, Sales Ops and / or BizOps experience at a fast-growing B2B SaaS company (experience in sales ops required) 
  • Ability and desire to operate in unstructured environments
  • Deep understanding of SaaS models, product Led Growth (PLG) experience a major plus
  • Strong analytical, operational, and project management foundation
  • Ability to build strong trusting relationships with the SDR and Sales team
  • Subject matter expertise in modern tools; salesforce.com, Looker, etc
  • Finance or Management Consulting experience is a big plus
What’s in it for you
  • Excellent Medical, Dental + Vision health benefits
  • Competitive salaries + Flexible time off
  • 401k matching + Stock options
  • Free lunches + Office snacks
  • Be a part of a culture of learning that will take your professional growth to another level with collaborative + thoughtful team members
  • Distributed team across offices globally 

#LI-AE2

About Miro

Miro is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies. Miro is trusted by Dell, Cisco, Deloitte, Okta, Datadog, Shopify, and many more global companies of all sizes.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! 


At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences.
Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

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Where we are

We are conveniently located in Downtown Austin!

Technology we use

  • Engineering
    • JavaLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • SpringFrameworks
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What are Miro Perks + Benefits

Culture
Volunteer in local community
Miro volunteers in our local community once a quarter and our most recent activities have included beach cleanups and preparing hygiene kits for the homeless population
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

An Insider's view of Miro

How would you describe the company’s work-life balance?

Miro has a healthy work-life balance policy. It's acceptable to WFH when necessary and, as long as you're performing well & making yourself available to your teammates, there is no limit to the time you can take to enjoy life

Andrew

Sr. Account Manager

What's the biggest problem your team is solving?

As a Sales team we work to solve customer productivity and security business challenges with distributed teams, management of agile workflows, and brainstorming of ideas and designs by positioning our online collaborative whiteboard platform to enable those teams to work more effectively

Ryan

Senior Sales Manager

What makes someone successful on your team?

A growth-mindset really helps to challenge ourselves and elevate our team, so we can continue to drive impact across Miro and help our customers be successful.

Megan

Enterprise Account Executive

How do your team's ideas influence the company's direction?

Leadership within Miro is driven by feedback. We're expected to bring our ideas forward to try and make the company better as a whole. We are always encouraged to say something if we see an initiative that we don't believe in. Our opinions are encouraged and I've seen individuals affect process rollout and feature development within Miro's product.

Danielle

Enterprise Inside Sales Representative

Jobs at Miro
34

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Enterprise Sales Leader

Miro
Austin
4 hours ago
+30
About the role Miro is looking to hire a strong enterprise leader to run and continue building our global Sales team and drive the company through the next phase of growth. In this role, you will build, coach, and manage a team of enterprise sellers. You will be a member of the Sales leadership team and work closely with every function to improve our processes and drive revenue growth. What you’ll do Execute on your team’s plan to meet and exceed

Enterprise Account Executive

Miro
Austin
17 hours ago
+30
As an Enterprise Account Executive, you will focus on accelerating deal cycles and closing deals for net-new accounts in the enterprise space. You will join a highly motivated, energetic sales team that takes pride in landing new customers, running strategic sales cycles, and delivering the Miro value proposition to a wide base of accounts across various industries. We are a fast-growing company with plenty of opportunities for career growth for people who excel in a fast-paced environment. The Enterprise Account Executive Team is a critical component of our go-to-market strategy as you’ll be prospecting, developing and closing the initiation deals for our Enterprise-Level customers to set the foundation for success for future expansion and revenue for the company. We work extremely hard, but also prioritize our fun, collaborative and well-balanced culture. As a rapidly growing company, opportunities for internal growth and career development are plentiful!

Talent Sourcer

Miro
Austin
1 day ago
+30
About the team A bit about our team - we are cultural ambassadors and strive to continually up-level the experience we provide candidates and elevate the talent we bring on board. We have team members in San Francisco, Los Angeles, Amsterdam, Russia and Austin, which aligns with our company vision to enable collaboration without constraints of geographic locations. In the same vein, we have a flexible working culture and embrace trust in one

Developer Advocate

Miro
Austin
2 days ago
+30
About the team Miro is building an open developer platform to support new use cases, extend the reach of Miro online, and integrate with 3rd party systems. The Miro Platform is a highly strategic initiative that aims to empower developers and partners to create engaging and powerful visual collaboration applications and experiences using Miro technology. We are now building a Developer Relations team to engage with developer communities around

Sales Strategy & Operations Manager - US Strategic

Miro
Austin
3 days ago
+30
About the team You will join a highly motivated, energetic Revenue Operations team that takes pride in defining our GTM strategy, metrics for success, and partnering with sales, marketing, CX and others to scale the business. You will be in a unique position to work across a number of different functions and have a substantial impact on the top line and bottom line. Your success will be measured by both improvements in efficiency (streamlining

Strategic Customer Success Leader

Miro
Austin
4 days ago
+30
Miro is looking to hire a strong Strategic Customer Success Leader to oversee our growing Strategic team in Austin. In this role you will build, coach, and manage a team of Strategic Customer Success Managers. Furthermore, you will be a member of the Customer Success leadership team and work closely with every function to improve our processes and drive adoption and retention. Each role at Miro is based at one of our physical hubs and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with a 3 days a week in office culture as our baseline.

Lead Commercial Counsel

Miro
Austin
5 days ago
+30
About the team Miro’s Legal Team is a collaborative group of hardworking problem solvers who know how to get things done quickly and optimally. We have a transparent and positive team culture built on continuous learning, development, empathy and growth. We work collectively to mitigate risk and provide quality legal support for Miro in a scalable and customer-centric way. Each role at Miro is based at one of our physical hubs and we look for

Head of Outbound Sales Development

Miro
Austin
5 days ago
+30
About the team The Outbound Sales Development teams are a critical component of our go-to-market pipeline strategy and presents an outstanding opportunity to learn fundamental sales skills in preparation for an exciting career in software sales. This role will directly fuel additional revenue growth and success for the business. As the key member of the Austin leadership team, you will be a part of scaling our office, hiring a large share of the

Strategic Inside Account Executive

Miro
Austin
5 days ago
+30
As an Enterprise Inside Sales Rep you will focus on expanding accounts in the enterprise space by focusing on each line of business. You will join a highly motivated, energetic sales team that takes pride in landing new customers, running strategic sales cycles and delivering the Miro value proposition to a wide base of accounts across various industries.The Inside Sales Representative is an ambitious and organized professional who will drive expansion in our accounts by leveraging existing relationships in our installed base today. You will be skilled at using research to gain insight into customer challenges, identifying key stakeholders, and challenge customers' thinking about how Miro can transform the way theISR businesses work. Our goal is to create great customer experiences by being Miro product experts and consulting with customers to identify the ISR needs and pain points.

Sales Strategy & Ops Manager

Miro
Austin
1 week ago
+30
About the Team You will join a highly motivated, energetic Revenue Operations Team that takes pride in defining our GTM strategy, metrics for success, and partnering with sales, marketing, CX and others to execute flawlessly. You will be in a unique position to work across a number of different functions and have a substantial impact on the top line and bottom line. Your success will be measured by both improvements in efficiency (streamlining

Content Marketing Manager - Use Cases

Miro
Austin
1 week ago
+30
About the team Miro's Content team has a mission to inspire and educate teams on how to do their best work together. You'll join a tight-knit and highly collaborative team focused on attracting, engaging, and retaining users via content and storytelling. Each role at Miro is based at one of our physical hubs and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with a 3 days a

Head of Communications

Miro
Austin
1 week ago
+30
About the role In this role, you will lead global communications for Miro, shaping Miro’s communication vision, strategy, and narrative as we share our story and the story of our 20 million incredible users with the world. As Head of Communications, you will build and lead internal, external, executive and crisis communications for Miro. You will work closely with executive leadership, marketing leadership, and our market teams around the world

Commercial Account Executive

Miro
Austin
1 week ago
+30
The Commercial Account Executive Team is a critical component of our go-to-market strategy as you’ll be prospecting, developing and closing the initiation deals for our SMB customers to set the foundation for success for future expansion and revenue for the company. We work extremely hard, but also prioritize our fun, collaborative, and well-balanced culture. As a rapidly growing company, opportunities for internal growth and career development are plentiful! 

Sales Development Representative

Miro
Austin
1 week ago
+30
The Sales Development Representative is an ambitious and organized professional who loves working with prospective customers and bringing in sales leads. SDRs play a critical role in the sales cycle and are often the first contact that a prospective customer has with Miro. Whether interacting on the phone, through email, or some other medium, SDRs make a positive impression of Miro by being responsible for the first portion of a prospect's sales journey. Our goal is to create great customer experiences by being Miro product experts and consulting with customers to identify their needs and pain points.

Marketing Operations Manager

Miro
Austin
1 week ago
+30
As the Campaign Operations Manager, you’ll work closely with our marketing, sales and revenue operations teams to lay the foundation for Miro’s next phase of growth by helping define and implement campaigns, tools and processes that are built for scale. We are a rapidly growing global team spread out across hubs in San Francisco, Los Angeles, Austin, Amsterdam, Perm, Munich, London, Sydney and Tokyo and we are looking for people from all backgrounds to help us build the future of Miro. Each role at Miro is based at one of our physical hubs, and we look for talent that wants to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 3 days a week in office culture as our baseline. In this role you’ll report to the Head of Marketing Operations & Strategy and you’ll sit within the broader revenue operations organization. Each role at Miro is based at one of our physical hubs and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with a 3 days a week in office culture as our baseline.

Director of GTM Product Marketing

Miro
Austin
1 week ago
+30
Miro’s Product Marketing team is responsible for crafting Miro’s story. We create compelling, insight-led positioning and messaging, develop and deliver measurable/impactful go-to-market strategies, and champion customers throughout the product development process. The team partners closely with many functions at Miro, including Product Management, Design, Engineering, Sales, Success, Support, Growth, and Brand. Each role at Miro is based at one of our physical hubs and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with a 3 days a week in office culture as our baseline.

Strategic Customer Success Manager

Miro
Austin
1 week ago
+30
Miro is growing its Customer Success team and we are looking for customer-focused individuals to join us! A Customer Success Manager has many responsibilities from onboarding Enterprise clients and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services. Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

Sales Sourcer

Miro
Austin
1 week ago
+30
Miro is looking for a self-motivated and passionate Sales Sourcer to join our Team in Austin! You will play an important part in helping the company to scale and influence our culture by bringing new talent to our fast-growing team. You will partner closely with recruiters and hiring managers to understand recruitment needs, provide full support in sourcing the right candidates, think of new sourcing strategies, build strong relationships internally and externally, and continuously improve our processes to help and make them better.

Sales Recruiter

Miro
Austin
2 weeks ago
+30
About the team The Recruiting team at Miro strives to attract, engage and hire outstanding talent so that we can ‘play as a team to win the world’. We are cultural ambassadors and strive to continually up level the experience we provide candidates and elevate the talent we bring on board. We have team members in San Francisco, Austin, Los Angeles, Amsterdam, and Perm (Russia) which aligns with our organization's vision to enable collaboration

Senior Manager, US Sales Enablement

Miro
Austin
2 weeks ago
+30
About the team You will join a highly motivated, upbeat Go-to-Market Enablement team that takes pride in growing customer relationships, running strategic sales cycles, and delivering the Miro value proposition to a diverse base of accounts across various industries. As the Senior Manager of US Sales Enablement, you will drive our ongoing training initiatives, various Enablement training / projects, and work with our LMS to help our GTM teams

Enterprise Expansion Account Executive

Miro
Austin
2 weeks ago
The Account Manager is an ambitious and organized professional who will drive expansion in our accounts by leveraging existing relationships in our installed base today. You will be skilled at using research to gain insight into customer challenges, identifying key stakeholders, and challenge customers' thinking about how Miro can transform the way businesses work. Our goal is to create great customer experiences by being Miro product experts and consulting with customers to identify the needs and pain points.

Head of Marketing Analytics

Miro
Austin
2 weeks ago
About the team The Marketing Analytics team at Miro has a clear mission - use data to help the marketing teams to make the right decisions, address key challenges and identify new ways to grow. As we become bigger and the complexity of our business grows, getting access to the right information, processing this information fast and transforming it into ‘business owners ready’ recommendations will become more and more difficult. Each role at Miro

Talent Development Program Manager

Miro
Austin
2 weeks ago
We are looking for a passionate and purposeful Talent Performance & Leadership Development Program Manager to join our global team. As the Program Manager, you will partner closely with People Excellence and People Design to ensure we are building the right process, infrastructure, and solutions to grow at scale. You will manage People Business Partner and Leadership Development programs, tools and vendor partners to ensure the team is enabled to hit their strategic targets. 

GTM Strategy & Business Operations Manager

Miro
Austin
2 weeks ago
As a key member of the GTM Strategy & Ops team you will work closely with GTM teams to deeply understand and improve our go-to-market engine. You will drive projects to identify new growth levers and optimize conversion of new logos and expansion of our install base.

Senior Business Recruiter

Miro
Austin
3 weeks ago
As a GTM Recruiter on our global team, every hire you bring on board will help us build up our best teams yet! In this role, you will partner closely with hiring managers across the globe to align on talent strategy, you will serve as a candidate advocate while ensuring a top-notch experience, and lastly, you will drive an effective interview process that evaluates against Miro’s high bar for performance, potential and the values that drive our culture.

Outbound Sales Development Manager

Miro
Austin
3 weeks ago
About the team As an Outbound Sales Development Manager you will help scale our SDR team in Austin and will be responsible for Sales opportunity generation, particularly on the outbound side. They will work closely with Growth Marketing and Operations leadership to outline and implement our overall top-of-the-funnel strategy and tactics. One of the key goals for the person in this role is to build a strong pipeline of exceptional talent for Sales

Enterprise Customer Success Leader

Miro
Austin
3 weeks ago
Miro is looking to hire a strong Enterprise Customer Success Lead to oversee our growing Enterprise team. In this role you will build, coach, and manage a quickly scaling team of Enterprise Customer Success Managers. As a member of the Customer Success leadership team, you will work closely with a multitude of cross-functional partners to improve our processes and drive adoption and retention.

Business Recruiter

Miro
Austin
3 weeks ago
About the team The Recruiting team at Miro strives to attract, engage and hire best-in-class talent so that we can ‘play as a team to win the world’. We are cultural ambassadors and strive to continually uplevel the experience we provide candidates and elevate the talent we bring on board. We have team members in San Francisco, Austin, Los Angeles, Amsterdam, and Perm (Russia) which aligns with our company vision to enable collaboration without

Learning Multimedia Designer

Miro
Austin
3 weeks ago
About the team Join our innovative Customer Education team and help us craft a wide range of engaging, enablement resources. You will collaborate and partner closely with colleagues in customer success, marketing, customer support, and product to improve the overall customer experience. Each role at Miro is based at one of our physical hubs and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a

Solutions Engineer

Miro
Austin
3 weeks ago
About the team We are looking for one of the founding members of the Solutions Engineering team at Miro. The team’s mission is to be technical champions for customers’ and partners’ needs within the organization and bring the product to life within the technically complex environment of our largest Enterprise customers. About the role In this role, you will have a unique opportunity to shape our Solutions Engineering team and practices. You will

Senior People Partner

Miro
Austin
3 weeks ago
About the team Reporting to our Head of People Partner, you’ll be joining the team of our 80-person global function. You’ll work closely with People specialists in both our continuous improvement-based “Excellence Team” and our design methodology-driven “Solutions Team”. In addition, you will partner with Sales executives and leaders who are looking for your leadership. Each role at Miro is based at one of our physical hubs and we look for talent

Enterprise Customer Success Manager

Miro
Austin
3 weeks ago
Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

Strategic Sales Leader

Miro
Austin
3 weeks ago
Miro is looking to hire a strong enterprise leader to run and continue building our global Sales team and drive the company through the next phase of growth. In this role you will build, coach, and manage a team of enterprise sellers. You will be a member of the Sales leadership team and work closely with every function to improve our processes and drive revenue growth.

Strategic Account Executive

Miro
Austin
3 weeks ago
About the team The Strategic Team is a critical component of our go-to-market strategy and presents an outstanding opportunity to work on strategic sales cycles with our largest customers across a broad range of industries. We work hard, but also prioritize our fun, collaborative, and well-balanced culture. As a rapidly growing organization, opportunities for internal growth and career development are plentiful! About the role The Strategic Team