Sales Support Associate (SSA) at Spruce

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Sorry, this job was removed at 6:34 a.m. (CST) on Tuesday, August 17, 2021
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Who we are 
At Spruce, our mission is to change the way people live in their homes by making home services more accessible. As the leading provider of lifestyle services to the multifamily industry, we offer daily chores and housekeeping services to more than 1,000 apartment communities across the US, and we work with 60 of the top apartment managers in the country. Through the Spruce app, apartment residents can easily have their clothes folded, their dishes washed, their bed sheets changed, or their bathroom cleaned. Venture-backed and headquartered in Austin, Spruce has more than 40 employees and is growing rapidly. We promote a people-first culture where curiosity, ownership, and boldness are valued and encouraged. Each employee has a personal, measurable impact on the success of the company, and ideas are welcomed from everyone. 

Spruce Services, Inc. is looking for a Sales Support Associate to provide support for our national sales team. This role is instrumental to pre/post-sales support, which directly contributes to our rapid revenue growth.

The Sales Support Associate will support our National Sales Directors in three main areas of sales readiness, deal administration, and sales analysis.

Activities

  • Market research and prioritization
  • Campaign design
  • Coverage verification
  • Data scrubbing
  • CRM updates
  • Client setup
  • Overall monitoring of the sales lifecycle
  • Tradeshow & conference planning

Responsibilities

  • Analyze sales and market data to identify areas of opportunity for increased funnel conversion and scale
  • Track and document sales data within the assigned account(s)
  • Collaborate with team members to build, track, and optimize campaigns
  • Understand sales performance metrics and provide actionable insights

Experience & Criteria

  • 1+ years experience working in a client/customer support capacity OR 3+ years working on-site at a residential apartment community
  • Strong interpersonal and communication skills, with the ability to communicate and influence effectively
  • Excellent organizational and multitasking skills
  • Self-motivated team player with a high level of dedication
  • Hands-on experience with CRM software (Salesforce), G Suite, and MS Office (MS Excel in particular)
  • High school diploma, general education degree, or equivalent
  • Comfortable with technology and a fast-paced environment

Spruce is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination and harassment against employees, applicants for employment, individuals providing services in the workplace pursuant to a contract, unpaid interns and volunteers based on their actual or perceived: race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender, age, sexual orientation, Civil Air Patrol status, military and veteran status and any other consideration protected by federal, state or local law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • TypescriptFrameworks
    • ServerlessFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • DynamoDBDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • SketchDesign
    • ZeplinDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM

Location

Our headquarters are located in East Austin at Owens Garage. There are plenty of hip restaurants and coffee shops within walking distance.

What are Spruce Perks + Benefits

Spruce Benefits Overview

Being apart of the Spruce Crew, you will develop meaningful relationships with a team that supports your goals and celebrates your wins. You will get to enjoy the lasting personal growth you gain from tackling new, ambitious challenges every single day where you will see your work come to life.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Spruce employees receive between 20 and 25 days per year of paid time off based on years of service.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Spruce has a fully stocked kitchen including unlimited snacks, coffee, tea and all the flavored LaCroix you can handle. Have a snack idea? Always looking for new treats for everyone to enjoy.
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
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