Sales Training & Enablement Director at Care.com

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About Care.com

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

Here, entrepreneurs, self-starters, team players, and big problem solvers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.

[email protected] offers businesses and their employees a suite of products and solutions that gives them flexibility and choice. This allows employees to use [email protected]’s services for child and adult backup care, housekeeping services, senior care solutions, and access to the largest online community for finding care. The sales organizations that support SMB, enterprise, and strategic accounts are growing, and we're in search of an experienced Director of Sales Training & Enablement to support our revenue and growth organizations.

What Your Days Will be Like:

This role will be instrumental in developing our sales teams by helping them build key skills to provide outstanding experiences and value for our corporate prospects and customers. The ideal candidate will build and lead relevant training programs, engaging curriculum, sales rep resources, and tools to develop and evolve an outstanding sales organization. This includes driving, supporting, and carrying out numerous regional and global enablement efforts. This role is critical in helping our sellers maintain industry relevancy at every single touchpoint in a sales lifecycle and in the evolving market. This role is responsible for facilitating enablement alignment across cross-functional departments (Product, Product Marketing, Marketing, New Business Sales, Customer Success, Account Management, and more). The Director of Sales Training & Enablement will be applying leading learning principles on enablement programs to accelerate comprehension and demonstration of effective sales skills in the field. This role requires a well-rounded individual who has excellent organizational and interpersonal skills as well as a consistent track record of accomplishment in leading sales enablement programs.

What You'll Be Working On:
  • Strategize, build, and deploy comprehensive and efficient programs that are highly effective both quarterly and annually
  • Maintain and optimize the sales training curriculum that is highly effective and consumable by members of the sales team including the optimization of existing content and the creation of novel training materials
  • Deliver live and virtual onboarding and training programs that equip members of our Customer Engagement Team with the crucial knowledge and skills required to be successful in their role
  • Partner with agencies and cross-functional partners (global sales leadership, product, content, design, etc.) to build programs incorporating feedback and collaborate on enablement priorities
  • Measures outcomes of the training programs which include continually measuring program compliance, participant performance, and business impact of each program
  • Drive awareness of global and regional enablement programs via regular communications of active and completed programs, ongoing updates, key success metrics, and calendar of events
What You’ll Need to Succeed:
  • Bachelors degree or relevant experience
  • 5+ years in sales enablement and in sales or supporting sales roles
  • Experience with a demonstrated record of successfully building, implementing, and handling sophisticated sales training and enablement programs
  • Excellent presenter and communicator (adventurous, clear, and eloquent communicator). Experience in communicating day-long or multi-day training to groups of 20+ learners
  • Comprehends and articulates sales methodologies and operating models
  • Ability to remain agile in changing and fast-paced environment

For a list of our Perks + Benefits, click here!

**Care.com supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, Care.com recognizes the power of a diverse and inclusive workforce and encourages applications from individuals with varied experiences, perspectives, and backgrounds. Care.com is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please reach out to [email protected]**

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Company Overview:

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • AWS (Amazon Web Services)Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • GraphQL Languages
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • KubernetesFrameworks
    • KafkaFrameworks
    • MySQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • SketchDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • Salesforce CPQCRM
    • MailChimpEmail
    • ZoomInfoLead Gen

Location

Imagine how great it'll feel when you look out of the window and see the beautiful Barton Creek Greenbelt and downtown skyline!

What are Care.com Perks + Benefits

Culture
Volunteer in local community
Eat lunch together
Open door policy
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Austin Headquarters Location
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Care’s family care benefits are here to support you as you’re trying to
manage it all while caring for those you love, including yourself.

YOUR SUBSIDIZED BENEFITS INCLUDE:
- Care Membership
- Child & Adult Backup Care
- LifeMart
- LifeCare Specialists
- On Demand Tutoring
- HomePay
- Breastfeeding Support

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