Salesforce Administrator

| Austin
RigUp is changing the way work is done in the energy industry. Each one of our teams exists to move us closer to our north star -- to empower the people who power the world. The Sales and Customer Success teams encompass all things revenue, customer education, and on-boarding. These teams consist of new business sales account executives, post-sales professionals, sales enablement, and sales operations that ensure our customers are set up for success through the entire customer journey. 
RigUp is hiring an experienced, problem solving, and detail-focused Salesforce Administrator who has supported Sales, Customer Success, and/or Revenue organizations. As a Salesforce Administrator, you will be responsible for the creation and maintenance of effective and efficient sales practices within our CRM technology, data validation, and reporting metrics. You will proactively identify and act on opportunities for improvement across the sales funnel as well as lead the technology development and maintenance within Salesforce.

What you'll do:

  • Design, configure and administer Salesforce including, but not limited to, Apex code and supporting test classes, Custom Objects, Workflow Rules, Custom Fields, integration with other technologies, and Validation Rules.
  • Analyze business performance and manage stakeholder requirements primarily related to Salesforce environment
  • Be a key player in supporting Pardot, working with the marketing team to ensure correct Salesforce campaign setup, data flows.
  • Handle all basic administrative functions including user account maintenance, territory management, reports and dashboards, workflows and other routine tasks.
  • Manage Salesforce data feeds and other integrations.
  • Advise the organization when necessary on how to best utilize the data within Salesforce and reporting warehouse.
  • Coordinate the evaluation, scope and completion of new development requests.
  • Assist in training of new users and grow the Salesforce skill set across the organization. Communicate effectively with business users on the status of features and enhancements.
  • Maintain a holistic view of all business processes and users in the system to understand cross-functional impacts about configuration, process, workflow and reporting.

What you have:

  • 3+ years experience as Salesforce.com administrator.
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Strong communication and interpersonal skills.
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests.
  • Self-starter, capable of working through problems quickly.
  • An unwavering attention to detail, the ability to deliver a timely and accurate product, and the aptitude to strike a balance between the two.
  • Lightning platform, Pardot and Zendesk experience preferred.
  • Advanced Excel skills.

Perks

  • Flexible PTO policy
  • 401k Program with 4% match
  • Fully paid employee health insurance for employee
  • Daily catered meals
  • Competitive commuter benefits
  • Open office space in the heart of downtown Austin
  • Career development opportunities + partial reimbursement for ongoing education
  • $2,000 vacation stipend on your 3 year anniversary

RigUp is a technology company that's building a platform to better support the energy workforce. Through the industry’s largest marketplace, we’re improving the lives of contractors and helping service providers and operators find the people who will get the job done. Headquartered in Austin, TX, and backed by Founder’s Fund, Quantum Energy Partners, and Silicon Valley Bank, we’ve raised $123.8 Million in funding to support our mission to change the way work is done in the oilfield.
Our goal is to make RigUp an environment where any and all people feel welcome, respected, and free to be their authentic selves. We welcome applicants of all gender identities, sexual orientation, educational background, religion, ethnicities, veteran status, and citizenships. We’d love to learn what you can add to our team!

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks

Location

RigUp is located in downtown Austin right next to Lady Bird Lake. We're close to a ton of restaurants, coffee shops, bars, and trails along the water!

An Insider's view of RigUp

How does your team reward individual success?

We are rewarded with a promise. At the end of a season of ambiguity and strife, apart from any monetary or material items, we will always be able to say there was joy, encouragement, and meaning.

Quan

Customer Support Specialist

What's the biggest problem your team is solving?

One of the coolest things we’ve been working on has been parsing resumes to gather information about employment history and references so that our consultants don’t have to spend a ton of time filling out confusing forms. We hope to get quicker, more accurate data while making the platform easier to access and more useful for our consultants.

Zayne

Engineering Manager

How has your career grown since starting at the company?

RigUp has fostered my career growth by coupling my strengths and interests with the company’s needs. I’ve gotten the opportunity to fill a variety of different roles that I’ve gained an invaluable amount of experience from and that will increase my marketability down the road.

Leyna

Business Process Analyst

What is your vision for the company?

At RigUp, we're building the largest job marketplace in the energy industry by making it easier for contractors to find work and for companies to staff up by hiring ready, qualified workers. As CEO, I want to grow an organization that creates values in the world and ensures RigUp is an environment where our employees feel empowered to make decision

Xuan

CEO

What’s the vibe like in the office?

The energy at the RigUp office is contagious. We work on interesting problems and are truly making a difference in people's lives. Work is simply better when you love what you do!

Brittany

Talent Lead

What are RigUp Perks + Benefits

RigUp Benefits Overview

Competitive salary
Full health, dental, and vision coverage
Unlimited vacation
401(k) with 4% match
$2,000 annual vacation stipend starting on your 3rd anniversary
Regular off-site activities such as happy hours, team building events, intramural sports leagues, etc.
Catered breakfast, daily lunch stipend, and a fully stocked kitchen
75% tuition reimbursement on continuing education
Office in the heart of downtown Austin
Flexibility to work from home
Onsite gym

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees Paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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