Salesforce Solutions Architect

| Austin
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The Company
 
Orchard is transforming the way people buy and sell their homes. Simplifying it, to the way it should have always been; fair and true to market, straightforward, easy. Every year in the U.S., $1.5 trillion of single family residences transact, generating over $120 billion of fees in a process that has changed little in decades. For the average American, the home purchase and sale process takes months, creates anxiety and is filled with uncertainty and hassle.

Orchard offers a modern alternative, making one of life's biggest decisions -- the sale and purchase of a home –stress free, fair and simple.
Orchard launched in 2017 and was previously known as Perch. The company is headquartered in New York City, has 150+ employees and has grown 10x year over year. We have raised over $300 million in financing from top tier investors including: Firstmark, Accomplice, Navitas and Juxtapose. 

We are proud to be recognized by Inc. Magazine as a best workplace of 2020 and have a 4.9 Glassdoor rating!

Role and Responsibilities:
 
The Salesforce Solutions Architect will own Orchard's recently-deployed instance of Salesforce as the founding member of our Salesforce team. You will collaborate regularly with team leads across the organization, including inside sales, field sales, transaction coordinators, home loan specialists, title operations, and field operations. In this role, you will distill feedback from your stakeholders to create a unified roadmap and have the Salesforce platform expertise to then execute on it. In addition to your own contributions designing and configuring Salesforce, you will work closely with the Product organization to identify where and how Salesforce should integrate with the rest of our technology stack to create cohesive workflows for our users, and ultimately, incredible experiences for our customers. Reporting to the Head of Platform Product, you will:
  • Collaborate with various Sales and Operations team leads to identify and prioritize ways to make their teams more productive in Salesforce
  • Take lead on building out enhancements and integrations with existing internal tools and reporting at scale
  • Design, build, and deliver projects in coordination with Orchard’s overall product roadmap
  • Subject matter expert on Salesforce, ensuring adoption of best practices across teams
  • Support strategic as well as day-to-day application needs for our Salesforce users
  • Hands-on configuration of Salesforce including user management, security, custom objects, page layouts, validation rules, and workflows

Professional Qualifications:

  • Bachelor’s degree preferred
  • 4 years or more experience as a Salesforce Administrator, Consultant, or Architect
  • Experience using and designing Salesforce Lightning
  • Experience working with Salesforce products outside of just Sales Cloud
  • In-depth knowledge of the standard capabilities of Salesforce and how these can be expanded with APEX if necessary (coding experience not required as we want to keep our integration as code-free as possible)
  • Strong reporting background using standard Salesforce reporting functionality (Reports & Dashboards) and integrating with external reporting tools
  • Experience using Heroku Connect and understanding bi-directional synchronization between Salesforce and existing internal products is a plus
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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages

Location

600 Congress Ave, Austin, TX 78701

An Insider's view of Orchard

How does your team reward individual success?

At Orchard, we are really big on celebrating both team wins and individual successes. We highlight people who go above and beyond to embody our Orchard Values. This is done through monthly nominations that are shared at our Town Halls.

Rich Danner

Customer Experience Manager

How do you collaborate with other teams in the company?

Orchard is a hyper-connected company and cross-departmental collaboration is key to our success and culture. On any given day, I am working with investments, contracts, field ops and title to drive conversion. Since we have an office in NY and Austin, teams connect through break outs, zoom meetings, our internal platform and, most notably, Slack.

Samantha Hurley

Customer Experience Manager

What makes someone successful on your team?

By blending our personalities, knowledge, experience and skills to create a cohesive team of contributors, all team members feel valued. Successful team members show grit and drive and stay engaged and excited as we grow. While everybody is great at their individual role that value and connection is ultimately what creates a successful team member.

Kathryn McCurley

Listing Manager

How do you empower your team to be more creative?

As an early-stage fast growing company, we're faced with daily challenges and tall goals. It's important to hold all team members accountable, provide a balance of autonomy and guidance, and create an environment where it's okay to fail. This supports creativity and encourages your team to be resourceful and solution-oriented.

Thomas LaLonde

Head of Sales

How do your team's ideas influence the company's direction?

Our team's ideas and actions directly influence the company's acquisition of real estate and our profitability attainment.  Being a part of the company's direction in changing the way people buy and sell real estate, with the full support of our seasoned senior leaders and cross-functional teams, is what makes this job a dream.  

Dillian Pesquera

Acquisition Manager

What are Orchard Perks + Benefits

Culture
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Acme Co. hosts company outings Quarterly.
Happy Hours
Happy hours are hosted once per month.
Parking
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