Senior Account Manager - Integrated Communications

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Recently named Best Place to Work by MM&M, The Holmes Report, PR News, PRWeek, and AdAge, Real Chemistry is an integrated marketing and communications firm powered by analytics and specializing in healthcare. We are currently looking to add talented professionals to our growing team. This is a great opportunity to join a dynamic, fast-growing global agency.

SENIOR ACCOUNT MANAGER, EMEA Be part of medical history and join an exciting fast-paced growing organisation

We are aggressively growing our team in EMEA to meet demand from a leading healthcare organisations. We are looking for A-team players who want to partner with our clients in a career defining opportunity to deliver industry-leading marketing and communications work, that will create medical history.

  • Our clients are looking for us to be their strategic advisors, with an agile and creative approach and have a passion for innovative science that is helping them bring a new class of medicines to market

  • We encourage our staff to take risks and break new ground to deliver and innovate for clients.

  •  We understand we aren’t for everyone, this isn’t an “easy” place to work where you can rely on somebody telling you what to do. You have to be able to determine your own destiny and be happy to adapt to change regularly and rapidly. 

  • We are fiercely proud and protective of our culture; founded 18 years ago, we have retained our energy and dynamism as we have grown rapidly and globally that is resolutely focused on doing the best work for our clients.

  • Our clients expect the best from us and that leads us to have high expectations, but this creates great opportunities to succeed!

PERSON OVERVIEW

The Senior Account Manager is primarily responsible for managing the day-to-day activities on assigned accounts, with support from multi-disciplinary teams and senior levels of management. They have strong, demonstrated capabilities in relationship building and a passion for healthcare. They confidently participate in client projects, working collaboratively with internal teams to achieve client objectives through smart, effective and integrated solutions. Senior Account Managers may also supervise Account Associates and Account Managers. The position offers a great opportunity for an individual to work with leading clients in the pharmaceutical, biotechnology, and medical devices.

ROLE SPECIFIC REQUIREMENTS

  • Develops presentations, creative briefs, PR materials and other internal/external communications that are strategic and meet the client’s objectives.

  • Ensures client feedback is gathered, understood and addressed as appropriate across all deliverables.

  • Participates in development of clients’ marketing strategies and tactics; collaborates with multiple internal stakeholders to ensure consensus around tactics’ scope and approach.

  • Evaluates and analyzes data, including developing succinct, accurate summaries and analyses of research that include recommendations for clients.

  • Partners with functional area-experts within the agency in support of integrated marketing campaigns.

  • Oversees assigned project(s) fiscal performance by monitoring the teams’ budget, billing, billable hours, developing monthly projections, and review activity reports and financial trackers.

MANAGEMENT REQUIREMENTS

  • May supervise Account Associates and Account Managers to ensure they have a balanced workload, have the information and resource needed to meet deadlines, understand client objectives, and become thoroughly ingrained in the Real Chemistry way, and provide guidance and support for career progression and performance.

CLIENT RELATIONSHIP

  • Thoroughly understands and communicates clients’ expectations internally to ensure staffing resources and performance expectations are met.

  • Maintains ongoing, effective communications with client peers to ensure there are no surprises and Real Chemistry’s work is meeting all expectations.

  • Establishes and meets internal client and project revenue targets.

  • Participates in quarterly and annual strategic communications planning and business analysis.

  • Manages multiple client projects of varying sizes in a fast-paced environment.

NEW BUSINESS

  • May participate in new business development through proactively identifying and pursuing opportunities to grow existing business.

PERSONAL SKILLS AND EXPERIENCE

  • A minimum of 4 years of experience in a professional environment within the public relations, communications, and / or advertising industries.

  • Bachelor’s degree or equivalent experience is required.

  • Must have healthcare PR experience; integrated experience preferred.

  • Excellent business communication skills

    • Informal/formal presentation and writing skills; including presenting to clients

    • Skilled in data communication

    • Can explain complex technical terms, clinical trials, and studies pertaining to the brand

    • Able to develop final documents and presentations

    • Edit junior staff writing and presentation material

    • Able to communicate critical information to management and the client

  • Very comfortable working with clients directly.

  • Able to develop solutions to client needs and problems:

    • Collaborates with internal partners to strategize ideas

    • Researches the market to identify trends and data to support ideas

    • Understands program objectives and strategies

  • Ability to direct and synthesize research for new business.

  • Must be highly organized, mindful of deadlines and budgets, able to multi-task and work under limited supervision.

  • Demonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget.

  • Have a professional presence, perform with a sense of urgency and with a profound client service orientation.

  • Experience with Microsoft Office tools (PowerPoint, Word, and Excel).

  • High energy, able to effectively operate in fast-paced, growing and evolving environment.

Real Chemistry offers a comprehensive benefit program and perks, including a primary office location outside Spitalfields Market, 25 days holiday, private medical insurance, dental insurance, pension contributions and a five-week sabbatical program. Other perks include health and wellness reimbursements, a subsidised Real Chemistry amazon shop, Friday afternoon happy hours, and free healthy snacks to keep you running all day long. Learn more about our great benefits and perks at: http://www.realchemistry.com/.

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We are currently operating with a flexible, hybrid approach and giving our teams the ability to operate in the way that works best for them!

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