Senior Channel Account Manager, Southeast (Massachusetts)

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We are accepting applications from the following areas: Charlotte, Raleigh, Atlanta, Richmond, and Arlington.

Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT environments and users. Our solutions empower organizations to prevent attacks by providing visibility into vulnerabilities and to rapidly detect compromises, respond to breaches, and correct the underlying causes of attacks. Rapid7 is trusted by more than 9700+ organizations across 125 countries, including 52% of the Fortune 100. To learn more about Rapid7 or get involved in our threat research, visit www.rapid7.com

Rapid7 is powering the practice of SecOps. Operationalizing Security Visibility, Analytics and Automation across Development, IT and the Business. As a Sr. Channel Account Manager, you’re at the center of our market expansion in a role that aligns customer and channel sales teams building relationships, engaging customers and enabling partners to help lead growth, deliver customer value and work together with confidence. 

As a sales leader, you are responsible for partner attainment against annual goals and milestones, managing over +30% growth for a dedicated territory. Reporting to the Director of North America Channel Sales, the Sr. Channel Account Manager, Southeast will enable and nurture our channel partners in the Americas – Southeast region. You’re successful at developing strong relationships with our strategic partners and alliances using available internal and external resources, to maximize revenue opportunities and establish Rapid7 as a strategic, long term partner.

 

Who do we need? 

  • You’re confident managing partners’ sales pipelines, associated services business and marketing initiatives 

  • A collaborative team player who can confidently partner with an internal set of multi-functional teams such as Account Executives, Inside Reps, Marketing & Customer Success Managers, to ensure target quotas are achieved and exceeded

  • Ability to multitask while maintaining attention to detail and deadlines

 

In this role you will:

  • Lead regular business planning efforts to align Partner and Rapid7 go-to-market engagement and business planning

  • Create engagement and business objectives for focused partner accounts

  • Manage activity to support quarterly growth in deal registration and pipeline development and responsibility for all partner forecasting within the territory

  • Negotiate with customers and partners to complete terms, conditions, considerations and pricing

  • Develop and enable partners to lead and deliver the implementation of Rapid7 solutions, to establish extended services and support partnerships

  • Work directly with field sales, corporate and partners to ensure enablement that creates partner confidence in delivering the value of Rapid7 solutions

  • Partner with Customer Success Managers on renewal alignment, planning and execution

  • Manage the delivery and certification of authorized training, professional services and front line support programs

  • Work in partnership with sales leadership to provide reporting, insights and business plans regarding partners in your assigned territory

  • Provide regular insights, reporting, performance, activities and actions to Channel leadership

  • Be located in territory, ideally MD/VA/DC/NC/GA

 

In return you will bring:

  • 7+ years of channel management experience, with a proven track record in exceeding sales quotas and targets working with channel partners in the assigned territory

  • Ability to manage both a territory and named focused partners

  • Knowledge and experience in the assigned territory

  • Ability to present value and negotiate deals with decision makers across sales, internal and partner teams. Direct sales experience a plus

  • Strong sales acumen with a deep understanding of the channel sales model and some existing relationships

  • Comfortable presenting effectively and persuasively in front of audiences, both technically and non-technically oriented

  • Knowledge of the security industry and competitors is a plus, as well as curiosity to learn about Rapid7’s portfolio

  • Bachelor's Degree

  • Travel approximately 30% and live in territory, ideally MD/VA/DC/NC/GA

 

What Can We Offer?

  • An opportunity to join a high growth, industry shaping security vendor

  • A very high level of autonomy, Rapid7 employees typically assume a lot of personal accountability

  • Continuous learning opportunities - this is one of our core values

  • An informal, collaborative working environment with a heavy emphasis on international cooperation

  • An industry leading portfolio of solutions to take to the market with confidence, see rapid7.com and check out ‘Products’ and ‘Services’ tabs

  • Competitive compensation package

#LI-REMOTE

#LI-KC1

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

Rapid7 is conveniently located in downtown Austin, with plenty of restaurants, bars, and public transport close by.

An Insider's view of Rapid7

What’s the vibe like in the office?

The vibe of the Rapid7 Austin office is a perfect mix of energizing and inviting. Our vibrant office design, diverse team makeup & monthly events keep the space buzzing! There is definitely a more laidback attitude here in Austin and I feel our office perfectly embodies that while still being a space where we can come to get amazing work done.

Cass

Customer Success Representative

What are some things you learned at the company?

It’s not just the customer who benefits from the culture of compassion. Internally, Rapid7 employees look out for each other and work together to solve problems. Oftentimes, this ends up helping all parties.

Becky

Senior Director, Customer Success

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Mandated unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Diversity employee resource groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring practices that promote diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Our employees receive unlimited hours per year of paid volunteer time.
Paid holidays
Paid sick days
Employees receive unlimited hours per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Variable.
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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