Senior Director, Account Management - Central FL - Remote
EPAM is seeking a Senior Executive to grow our North & Central Florida business. Growth has been phenomenal for the past few years and we are seeking a leader to join our fast-growing team. The individual must be a team player and help our account, delivery, and sales teams achieve their goals.
We are a diverse company that values teamwork and the individual chosen for this role must show a high level of emotional intelligence, share the victories, and have the business acumen to help the team succeed. The ideal candidate will have experience growing a diverse portfolio and be skilled at identifying opportunities and leading teams to close the business. Experience working with an end-to-end service provider is a definite plus.
Req.#441149259
RESPONSIBILITIES
- Create business strategies to successfully achieve client business goals
- Act as the Client Partner with clients, internal teams and BU Heads / Sales Leads owning large complex account or portfolio of medium sized accounts
- Align with EPAM Account Managers and Account Management Senior Leadership to co-develop / support account plans and strategies for delivery, growth, and client satisfaction
- Serve as the engagement owner and work directly with client business and/or IT teams to position the engagement and EPAM for success
- Understand the intersection between technology, customers, and business
- Serve as an expert Consultant leading Business Transformation/Product strategies and roadmaps
- Stay abreast of current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects clients' business and initiatives
- Develop and oversee delivery approaches
- Work closely with project/program management to ensure successful delivery through an integrated delivery model
- Responsible for shaping solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
- Serve as the product owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategies
- Build successful relationships
- Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
- Develop effective relationships with key internal executives, BU heads, Solution SME's, and Sales and Delivery Leaders
- Deliver on EPAM's growth and performance objectives
- Drive account revenue within the client / account portfolio as well as accelerate opportunities to influence and sell-in end-to-end EPAM services Align with EPAM BU's goals and objectives, support company financial goals by achieving revenue and profit targets
- Support sales / pre-sales activities by acting as the lead to assess opportunities, respond to RFP's, create proposals and presentations, establish relationships with clients and prospective clients, and help to close / sign new deals
REQUIREMENTS
- 10+ years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions
- Knowledge of technical platforms, business models, subject matter, and trends - across a wide spectrum of digital solution offerings for enterprises
- Strong problem solving and creative thinking abilities
- Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to the team
- Experience in managing and monitoring performance metrics across large scale accounts and account portfolios
- Exceptional leadership/management skills and superb oral and written communication skills, with seasoned presentation skills
- Strong industry knowledge or experience with particular emphasis on strategy, consulting, team management and product development
- Effectively manages up and down
- Strong negotiation skills
- Bachelor's degree or higher
BENEFITS
- Medical, Dental and Vision Insurance (Subsidized)
- Health Savings Account
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability (Company Provided)
- Life and AD&D Insurance (Company Provided)
- Employee Assistance Program
- Unlimited access to LinkedIn learning solutions
- Matched 401(k) Retirement Savings Plan
- Paid Time Off
- Legal Plan and Identity Theft Protection
- Accident Insurance
- Employee Discounts
- Pet Insurance
- Employee Stock Purchase Program
ABOUT EPAM
- EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential