Senior Director of Carrier Sales at Shipwell

| Austin
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Senior Director of Carrier Sales (Director/VP)

About the Role

The Senior Director of Carrier Sales will oversee the entire carrier organization through managing the Carrier Sales Department, the Enterprise Fleet Department and the Carrier Operations Department. This organization will spearhead Shipwell’s strategic objectives to drive automation and efficiencies through internal technology enhancements while maintaining traditional truckload brokerage success. This individual will create a high-performing culture by leading the department through training and coaching to execute the Shipwell mission. This individual will:

  • Execute the sales and operations strategy for Shipwell’s carrier network and ensure technology adoption from our carrier partners 
  • Create and cultivate a highly performant culture that is driven through strategic carrier partnerships, technology innovation and employee development
  • Strengthen the departments knowledge of the truckload market and contribute to pricing strategies through data driven analytics and market insights
  • Create diligent and clearly communicated SOP’s to maintain Service Level Agreements and hold the department to service level KPI’s and metrics
  • Formulate, enforce, measure and communicate department wide KPI’s and OKR’s
  • Work hand-in-hand with other department heads to develop and maintain strategic objectives and goals for the organization 
  • Ensure the growth of the department through active involvement in the hiring process, coaching, and enhancing the training curriculum 
  • Manage the sales process within the carrier network and maintain the sales pipeline, churn reports, carrier retention initiatives and monitor technology adoption within the network
  • Work with your Director level and Manager level reports to ensure they are leading Shipwell’s core behaviors for their respective teams 
  • Report directly to the Chief Commercial Officer and be an active member of the Shipwell executive team to align on company wide goals and objectives 
  • This role will be based in Austin, TX

What You’ll Need

The prospective candidate will have the following experience:

  • 8+ years of Carrier Sales leadership experience and exposure to tech-enable brokerage practices
  • Bachelor Degree, MBA preferred
  • Can do attitude that enjoys building and improving
  • Elite attention to detail and organization skills with excellent communication skills 
  • Dynamic leadership skills and comfortability to speak with Shipwell’s largest clients
  • Proficient at Excel, Google Sheets, and/or Looker

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Shipwell is located downtown, in the heart of Austin where plenty of trendy bars, restaurants, and shops are located within walking distance!

An Insider's view of Shipwell

What are some social events your company does?

Shipwell assumes you know how to do your job; outside of core office hours, you are allowed to set your own in-office times. Working from home to deal with a delivery or appointment is a simple notice to a manager, and you're encouraged to make use of the unlimited PTO!


Backend Engineer

What's the biggest problem your team is solving?

How a freight brokerage frees up cumbersome processes using technology! We strive to answer this question so people on the front lines can do more of what they do best. Our teams are the heaviest users and biggest advocates of Shipwell’s platform because it directly solves our industry-specific needs.


Carrier Compliance & Analytics Lead

What makes someone successful on your team?

What makes the team members on my teams successful is their ability to come in everyday with an amazing attitude, effort, and working together as a team!


Enterprise Carrier Sales Manager

How do your team's ideas influence the company's direction?

Everyone on the team shows up with a unique perspective. We don't train people to be sales robots because sometimes new ideas can drastically improve how the entire team operates. That sort of ingenuity influences our entire company.


Customer Operations Manager

How do you collaborate with other teams in the company?

Being a data scientist I spend about 50% of my time with stakeholders, customers, sales representatives, & the carrier success team, to understand how they work and how we can help them. One of the most important lessons I have learnt at Shipwell is that listening is key!


Associate Data Scientist

What are Shipwell Perks + Benefits

Volunteer in Local Community
Friends Outside of Work
Eat Lunch Together
Open Door Policy
Team Owned Deliverables
Team Based Strategic Planning
Group Brainstorming Sessions
Open Office Floor Plan
Dedicated Diversity/Inclusion Staff
Unconscious Bias Training
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes mariocart.
Stocked Kitchen
Some Meals Provided
We provide free breakfast on Monday. Employees get free lunch on Friday.
Happy Hours
We offer employees Paid on-site garage parking, A parking subsidy.
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses.
Lunch and Learns
Acme Co. hosts lunch and learn meetings once per month.
Cross Functional Training Encouraged
Promote from Within
Online Course Subscriptions Available
Paid Industry Certifications
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