About Us:

Cart.com is an ecommerce software, services, and brand holding company on a mission to democratize ecommerce and give digital merchants the freedom to grow. We are integrating all the pieces of the ecommerce value chain brands need to thrive, creating a truly end-to-end Ecommerce-as-a-Service platform that helps third party brands (and a few of our own) move faster, grow more quickly, and deliver on their promises more completely.

Job Summary:

We're looking for a seasoned, results-driven Site Merchandiser to join our Marketing as a Service team that can operationally manage responsibilities that span across all aspects of e-Commerce, ensuring consistent brand equity, building upon being relevant across each consumer segment through advertising (creative, media), and a connected consumer experience digitally with a mobile first mindset.

You will work with both our internal org and client team members to ensure seamless execution of key initiatives and tactics that have associated KPIs. You will be responsible for overseeing multiple projects at a time, and support the Cart.com leadership team in ensuring that these projects meet or exceed internal team and client expectations and are delivered on-time. 

Responsibilities

• Responsible for optimizing the digital shopping experience, messaging/brand-value prop why buy now/why buy direct from the manufacturer, merchandising of product presentation, site conversion optimization and profitability 
• Manage product cataglog and product feed consisting of bulk imports/exports into Platform that will require the skill of data aggreagation and synthinization in Excel 
• Proactive daily management of e-Commerce business in Platform; merchandising products & content, optimzations, site issues, inventory, backorders 
• Integrate with Retail Merch, Brand Marketing, Marketplaces-CSEs, IT site dev & production, 
• Develop the promotional and seasonal content and promotions. Work Cross channel in planning, understand what marketplaces and perhaps CSE's are promoting/events with the goal of delivering consumers a better curated experience on .com. 
• Responsible for managing sell-through of products/kits/bundles to achieve sales and inventory forecasts, overseeing proper allocation, and closely monitoring velocity during peak seasons 
• Evolve site to deliver curated experience for type of visitor (new/return/customer) and traffic source (email, search, social), tailored expereince of product features/functuonality for site visitors, leads and customers.
• Ensure SEO is fully optimized and Merchant feeds are unique for site experience. SEO Site application fundamentals (Site Nav, Sub nav, Page Titles, H1,H2, Images-Alt Text)
• Work directly with our key teams; Growth Marketing (to ensure qualified traffic is targeted to appropriate areas of the website), Operations/Logistics (to ensure ample inventory), BI, Website Analytics (ensure proper tracking of conversion paths, site abandon, cart abort, AOV -upsell/cross sell and ongoing tests) and Customer Experience to deliver exceptional experiences.
• Maintain awareness of competitive benchmarks, best practices, market trends, and competitive activity. 
• Work with UX/UI team to assit with testing plans/ cadence to optimize sites and customer journey

Experience

• 8 Years in eCOM/DTC Digital Merchandising experience. Diverse experience across eCom sites with managing multiple departments (ex; mens, womens) that have multiple skus (patterns, colors, sizes).
• 5 years of Experience in working with with SAAS solutions (GSI, Demandware, Shopify) desired. Open source solutions are good (drupal, magento, wordpress). 
• Certifications: Google Analytics - GA360 
• Conceptual understanding of the underlying technology used to deliver ecommerce experiences; understanding of product data, data structures, and data management 
• Working knowledge of UX / Design best practices and the ability to use data / heatmaps to improve on site U/X 
• Exposure to and involvement with media and marketing planning. Ability to implement such strategies across various aspects (internal teams, external teams, vendors, etc.). 
• Strong Excel and PowerPoint required. Analytically Minded (data driven #/$), advanced scores on excel testing (pivot tables, data tables/queries, advanced charting, etc) 

OUR CORE VALUES:

These aren’t just buried somewhere in an employee manual. We live and breathe them. They are on the walls and live in our hearts. They come up constantly in conversations and actions. They govern the decisions of the newest hire all the way up to our CEO:

WE ARE OBSESSED WITH BRANDS

We live for brands and are fanatical about their success.

WE THINK BEYOND THE BOX

We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems.

WE DON'T GIVE UP

No one expected this to be easy. We are resilient— we dig in and keep going.

WE SPEAK UP

Every person here has an obligation to question norms, voice concerns, and offer their perspective.

WE WORK TOGETHER

We work with integrity and respect, ask for help, and extend the same help to others.

WE ARE HUMAN

Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve.

Cart.com is deeply committed to building a diverse and inclusive workplace. We’re proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

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