Senior Sales Engineer - US

| Austin
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LumApps is seeking a Senior Sales Engineer in Austin, TX, New York, NY, Denver, CO or Remote.

Our Presales team works in conjunction with our sales team leading to technology justification and implementation of LumApps' solutions. Our Sales Engineers act as trusted advisors within the sales cycle; assisting in both pre and post-sales conversations for advice and support.

Sales Engineers must be active listeners and explorers - paying close attention to customer pain-points, challenges, and be able to provide feedback, defer judgment, respond appropriately, with a high level of self-awareness.

Duties/Responsibilities

  • In-depth product knowledge and ability to determine solution fit;
  • Customer discovery, analysis, and solution design;
  • Customer site visits, operational information gathering, demonstrations, presentations;
  • RFP, RFI response in coordination with sales and other functions;
  • Develop long-term relationships with prospects, partners, and clients;
  • Managing and interpreting their requirements;
  • Work with prospects to provide a product or services that satisfy their needs in terms of quality, price, and delivery;
  • Work closely with sales and professional services;
  • Provide product training, support, and enablement to customers and other members of the LumApps team;
  • Attend trade shows, conferences, and other marketing events;
  • Prepare technical presentations and product demonstrations;
  • Expected Travel: 40%

Education and Experience

  • 4+ years of experience as a Sales Engineer or implementation specialist;
  • 10+ years working experience;
  • B.S. Degree in computer science or related field;
  • Sales Engineers must have a SaaS background along with sales skills to support customer demonstrations and presentations;
  • Strong understanding of sales and buying cycles.

Personality and Team Fit

  • Communicator: You possess strong communication skills and you enjoy working with customers.
  • Team-Oriented: You’re capable of embracing the ideas of others (even if they conflict with your own) for the sake of the company and client.
  • Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.
  • Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.
  • Passionate: You must be passionate about SaaS applications and making a positive impact on your customers and ensuring their success; we love seeing hunger and ambition.
  • Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.

Preferred Experience

  • Experience with Intranet / Digital Workplace tools (e.g. Jive, Unily, Sharepoint, Beezy, Igloo, Interact, Simpplr);
  • SaaS Experience in Professional Services or Pre-Sales Support/engineering;
  • Enterprise Sales experience;
  • Strong G-Suite or MS 365 background;
  • MBA or Masters Degree.

What we offer:

  • A program designed with your success in mind. We're looking for intelligent, hard-working, and ethical individuals that will appreciate a well-coached path to a rewarding career;
  • The ability to work at a company that was recently recognized by BuiltInAustin as one of the “Best Places to Work”, as well as the #1 “Best Paying” employer in Austin;
  • The knowledge and experience necessary to build a rewarding career in the software industry;
  • 100% employer-paid benefits for employees, starting day one;
  • Awesome coworkers and culture;
  • 401(k) with employer match;
  • So much more!

About Us:

LumApps helps organizations transform the way they communicate, collaborate, and engage with their customers, partners, and most importantly, their employees. Leading companies rely on our solutions — LumApps Social Collaborative Intranet and LumApps Employee Social Advocacy — to make their teams more productive. Our solutions contribute to smarter, more efficient, and better-connected workforces around the world. Because ultimately, our mission is to make people feel that they belong and have a purpose.

From humble beginnings in 2012, LumApps has grown to seven global offices in New York, Austin, San Francisco, Paris, Lyon, London, and Tokyo, serving more than 4 million users worldwide. To date, we’ve raised $100M from top venture capital firms to support industry leading companies like Veepee, Colgate-Palmolive, Airbus, and more...

If our core values of: “Be bold, do amazing things”, “Say what you mean, Do what you say”, “One team, Same mission”, and “Always be evolving,” speak to you, apply to join our team today!


LumApps is proud to be an equal opportunity employer and we are dedicated to hiring and maintaining a diverse workforce.

It is the policy of LumApps to provide Equal Employment Opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, LumApps will provide reasonable accommodations for qualified individuals with disabilities.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • PhotoshopDesign
    • AsanaManagement
    • SalesforceCRM
    • PardotLead Gen

Location

Our office is located downtown on West 5th street, within walking distance to a ton of great fitness clubs, restaurants and bars!

An Insider's view of LumApps

What's something quirky about your company?

What makes LumApps quirky is the people. There's an array of personalities that make the work environment a pleasure to be part of. There are also so many languages spoken at LumApps! Throughout the course of one day, you'll hear conversations in French, Spanish, Portuguese, Japanese, and even German.

Ramon

Visual Designer

What does your typical day look like?

The great thing about my job is that every day is different. I have a handful of customer meetings and the rest of my day is spent collaborating with my team on different projects, like creating demo sites or responding to RFPs. In between, I help my office mates with whatever they need, whether it's product-related or party planning.

Mary

Sales Engineer

How do you empower your team to be more creative?

LumApps is in hyper-growth mode not only for revenue, but also for people to support our growing business. Our team believes in a consultative and creative sales approach. We never want to conceptualize an opportunity as just a transaction, but focus on leveraging our strengths by treating each opportunity as a creative problem solving activity.

James

Director of Sales - Strategic Accounts

What are LumApps Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Remote Work Program
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Happy hours are hosted At team's discretion.
Parking
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks
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