Senior SalesForce Administrator (Part-time) 4 month contract to hire

| Austin
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The Salesforce Administrator (Part-time) will be responsible for helping to manage Sales operations, Customer Success Operations, reporting functions and underlying data within the Salesforce application and assist with all data migration during acquisitions and process improvements.


Job Responsibilities:

Essential Functions:

  • Help to maintain reporting and analytics functions within Salesforce and manage inventory of reports
  • Partner with Leadership to optimize reporting and analysis
  • Assist in defining required features and mapping Salesforce features to business processes
  • Implement enhancements and roll out new features to the Salesforce platform
  • Design and execute solutions for common challenges such as data mapping, object modeling, and workflow rules within the context of the Salesforce platform
  • Create training materials and user documentation with respect to Analytics, and maintain ongoing documentation processes as business needs evolve or features are added
  • Stays current with Salesforce releases (Lightning), educating leadership and staff on changes and adjusting solution and configuration based on release developments
  • Working with data import tools such as Zuora and Big Query and/or other 3rd party import techniques
  • Troubleshoot escalated issues within the Salesforce organization
 Job Requirements:
  • 3+ years of experience as a Salesforce system implementer
  • Familiarity with SaaS metrics
  • Strong level of data conversion and analysis experience
  • Understanding of relational databases and data integration tools
  • Proven experience building processes and improving process
  • Experience working with Salesforce including but not limited to: custom reporting, modifying pages, views and dashboards.
  • Experience working with workflows and triggers to automate tasks
  • Solid understanding of sales and marketing analytics, including reporting on pipeline health, forecasting, campaign effectiveness and data-quality metrics
  • Advanced level excel
  • Use of Salesforce APIs (via java, etc.) to integrate Salesforce with other tools
 Preferred Education and Experience:
  • Bachelor’s degree or higher
  • Current Salesforce.com Administrator Certification
  • In-depth knowledge and demonstrated ability to use the standard capabilities of the Salesforce.com platform
  • Software company experience
  • Growing company culture with opportunity to make an impact in your role and our team immediately

We are committed to an inclusive and diverse Evernote. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global Evernote Community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.


California privacy notice: Read our privacy policy for job applicants here

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • ProseMirrorLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Google CloudFrameworks
    • KubernetesFrameworks
    • DockerFrameworks
    • AirflowFrameworks
    • BigData TechnologiesFrameworks
    • SplunkFrameworks
    • DataDogFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • SpannerDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • JIRAManagement

Location

3300 N. Interstate 35 , Austin, TX 78705

An Insider's view of Evernote

What's something quirky about your company?

A quirky thing about Evernote is the level of access provided to company leaders. While a lot of companies have open plan offices, I'm not sure for how many companies that same open spirit infuses communications and interactions. At Evernote, input from employees is encouraged and considered. If you're a member of the Notable Herd, you are heard.

Dewi

Director, Customer Experience

What does your typical day look like?

I help build Evernote's new mobile apps. This entails conversations with Product, QA, and Design to strengthen the feature descriptions. We research tools, and as we're building, test drive our new feature. We put a lot of effort to review our teammates' code and keep our quality and performance high. We have plenty of fun breaks at the office.

José

Software Engineer

How do your team's ideas influence the company's direction?

Our team provides fast and comprehensive service to 200M users worldwide. We educate our customers on our platform features and resolve issues through multiple channels. We raise the voice of our customers and inspire feature creation to make our user's lives easier. By doing this, we increase customer lifetime value and company financial health.

Justina

VP, Global Customer Experience

What are Evernote Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Evernote Corporation has a Section 125 Plan available through Discovery. One debit card is issued per user and can be issued for both FSA and HSA.
Disability Insurance
We offer full benefits (medical, dental, vision, life and disability insurance, and 401K), and cover 100% of the employee premium and 70% of any dependent coverage elected.
Dental Benefits
The dental plan is provided by Guardian Dental PPO.
Vision Benefits
Vision benefits are covered through VSP.
Health Insurance Benefits
We offer full benefits (medical, dental, vision, life and disability insurance, and 401K), and cover 100% of the employee premium and 70% of any dependent coverage elected.
Life Insurance
Evernote makes available Life, Accidental Death and Dismemberment, Short Term and Long Term Disability Insurance for all benefits eligible employees at no cost to the employee, through Cigna.
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
The Evernote 401K Profit Sharing Plan is provided through Vanguard and administered by Sequoia Benefits. Employees may participate immediately upon hire and are allowed to change their deferral amount
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family is important to us, and new parents are encouraged to take time off when welcoming a member to the family. We offer 6 weeks of additional paid leave.
Flexible Work Schedule
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
We provide free breakfast on Wednesday. Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within

Additional Perks + Benefits

This is a place where your authentic self is celebrated. Our product is built from our passion; we are constantly evolving our business and culture in order to meet the needs of our customers and employees that impact and inspire us everyday!

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