Senior Salesforce Administrator

| Austin
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As a consequence of our focus on the customer, we have experienced spectacular growth. This growth provides many opportunities at WP Engine to tackle hard problems at scale, to deliver new solutions that continue to make WP Engine the platform of choice for online agility. You will be a crucial part of taking our internal platform to the next level both in scale and functionality.

What's cool about this job.

We are searching for a Senior SalesForce Administrator to join our fast-growing Business Systems team in Austin. We are working on extending our billing platform to make it an effortless experience for our customers as well as drive Operational Excellence for our Sales and Marketing teams. This is an exciting and meaningful opportunity both from a technical and career opportunities perspective!

The day to day.

Serve as domain specialist and systems administrator for our SalesForce CRM as well as assist with other applications including, but not limited to, NetSuite, UltiPro, P2P Systems (Coupa, Nvoicepay and Nexonia), other SaaS financial (Adaptive Insights), and other applications.

  • Participate in implementation and integration projects working with multiple teams to refine user roles, permissions and controls.
  • Provide outstanding internal support on system issues including system availability, and performance optimization.
  • Evaluate system issues, identify alternatives, and implement timely solutions.
  • Document requirements, design and analyze a broad range of reports or queries. Design reports related to internal systems for management and audit purposes.
Your skills and expertise.

Minimum qualifications:

  • Admin (ADM201 and ADM211) certified.
  • Sales Cloud, Service Cloud and Developer certifications a bonus!
  • Experience with Flows, Lightning Process Builder, and a basic understanding of APEX.
  • Demonstrable ability to craft and implement new processes and facilitate user adoption.
  • Ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.
  • Proven understanding of standard methodologies and functionality.
  • Strong data management abilities.
  • A proven track record to understand and articulate complex requirements.

Preferred Skills:

  • Excellent project management skills and a positive demeanor.
  • Proven ability to handle and prioritize simultaneous requests.
  • Creative and analytical problem solver.
  • Excellent written and verbal communication skills, including experience meeting with and presenting information to senior leadership.
  • Ability to assess the impact of new requirements on and all upstream and downstream applications, systems and processes.
  • Experience working in a SCRUM or agile environment.
The perks and benefits:
  • Compensation (We offer market competitive salaries)
  • Health Benefits (100% Paid Employee Medical, Dental, and Vision)
  • 401(k) (Make the most of retirement)
  • Life and Disability Insurance (100% Paid Life, STD, LTD and AD&D)
  • Generous Vacation Time (Who doesn't like time off)
  • One time home office stipend
  • Gym membership discount
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Constant ContactEmail
    • SendGridEmail
    • MarketoLead Gen


WP Engine is on the corner of 5th and Lavaca, blocks away from the Colorado River and Congress Avenue.

What are WP Engine Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

100% Employee Paid Medical, Dental, and Vision. Lunch provided Monday - Thursday. Equity - Every employee is an owner in the company. Paid downtown parking.

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