Solution Architect, LATAM – Channel/Alliances (Remote) at CrowdStrike
About the Role:
The Solution Architect supporting Channel/VAR/MSP/MSSP (Managed Security Service Provider) is a partner focused technical expert who applies that expertise to support, enable, and guide CrowdStrike's Strategic Partners. You will support one or more Alliances managers and their named partners, educating them on and demonstrating the value of CrowdStrike’s security platform, while enabling them to do the same as an extension of our sales team. You should be able to articulate how traditional security solutions are designed and deployed, and why they are failing. You should be capable of creating and delivering compelling sales and technical trainings, building trust as a resource both internally and externally, all while identifying and driving initiatives to strengthen our partners’ offerings and ensure continual growth. The ideal candidate will have a good mix of deep technical knowledge and business acumen in the security market place. In this position you will be working with team leaders to deliver and execute technology strategies to meet strategic corporate and partner needs, present and future.
What You'll Do:
Work closely with Channel/VAR/Reseller/MSP/MSSP Partners, their Solution Architects and Sales Engineers to promote and further CrowdStrike's Sales growth.
Develop and promote Partner/Client self-service solutions. Train and educate partner SE and Sales staff about CrowdStrike solutions and integrations.
Drive effective and compliant adoption of partner not-for-resale environments.
Lead partners to achieve and aim to exceed accreditation and certification requirements.
In conjunction with Alliances team, achieve and aim to exceed assigned quarterly revenue targets.
In conjunction with Alliances team, act as liaison between partner and CrowdStrike Sales/SE teams to overcome obstacles, assist with deal cycle, and identify opportunity for partners to add value.
Support localization efforts of documentation
Work with other Solution Architects to build out and grow SA process standards
Assist partner team members to accomplish CrowdStrike training and certifications. Shadow partners in live deployments. Including but not limited to installations, troubleshooting and training for CrowdStrike products.
Help partners deploy CrowdStrike internally
Assist with demo environments, ensuring partners have the necessary training and technology to demonstrate to prospects and current customers.
Lead and Consult with partners on effective testing and POC/POV methodologies relevant to modern attack techniques.
Utilize technology integrations in the partner’s portfolio to create additional paths to growth. Identify and develop opportunities to enable partner-led professional services.
Develop, adapt, translate and deliver content and messaging as part of executing partner joint marketing plan activities.
Develop strategic and focused technical enablement plans
Act as an interface between the multiple internal teams to resolve issues
Provide reporting and feedback on partner field activities
Participate in events such as security conferences, lunch & learns, and partner other sponsored events.
What You'll Need:
Fluent in English, Portuguese and/or Spanish
Ability to travel and support in-region in LATAM (Brazil, Argentina, Columbia, Carribean, Mexico)
Significant technical capability and experience in modern security platforms
Knowledge in some of the following areas: Cloud Security, Endpoint Defense, Modern Malware Lifecycle, Threat Intelligence, Security Operations, Incident response, Endpoint Management, Identity Protection and Computer Forensics
Experience in a security focused solution architect, sales engineer or similar role
Strong fundamentals in network engineering: OSI model, IP routing/switching, DNS, HTTPS/SSL/TLS, etc.
Strong understanding of Windows, macOS, and Linux operating systems and systems administration.
Familiarity with modern attack techniques, various hacking and exploitation tools and methodologies, common malware families, and Anti-Virus / IDS / IPS evasion techniques.
Understanding of SOC operations and IT Process Automation / Orchestration
Relentless problem-solving and troubleshooting skills
Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives
Ability to travel both domestic and internationally up to 40%
Prior experience with data consumption capabilities including API’s, scripting, and data exchange formats
S./B.A./M.S. degree or equivalent experience/technical training
Business development experience in a consulting and/or services environment
Optional: Scripting experience in PowerShell, VBScript, Bash and/or Python
Optional: CISSP, CEH, GIAC GCFA, GCIH, Security+, or similar certifications