Solutions Consultant at Ontic (Austin, TX)

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Who We Are
Named the top industry innovator in the Frost Radar™: Digital Intelligence Solutions, 2021, Ontic is the first protective intelligence software company to transform how Fortune 500 and emerging enterprises address physical threat management to protect employees, customers and assets. Ontic's SaaS-based platform collects and connects threat indicators to provide a comprehensive view of potential threats while surfacing critical knowledge so companies can assess and action more to maintain business continuity and reduce financial impact. Ontic provides strategic consulting, multidimensional services, education and thought leadership for safety and security professionals through its Center for Protective Intelligence and Center of Excellence, the latter of which also offers program development and training services in behavioral threat assessment, threat management, and violence prevention for major corporations, educational institutions and government agencies.

As Ontic employees, we put our mission first and value the trust bestowed upon us by our clients to help keep their people safe. We approach both our clients and each other with empathy while focusing on the execution of our strategy. And we have fun doing it.

Who You Are
As a Solutions consultant, you will cultivate a deep understanding of Ontic’s solutions and will not only be able to convert client requirements into solutions, but you will also help them realize the outcomes and KPIs they are looking to achieve. You will demonstrate how Ontic delivers meaningful impact to our clients’ business. You will partner closely with Sales and Client Experience in uncovering clients current and future states in order to roadmap an end-to-end solution. Internal and external stakeholders will view you as a key strategic advisor.

Responsibilities

  • Partner closely with the sales team to deliver clear and concise demonstrations in active sales opportunities for both potential and existing clients
  • Architect compelling solutions to address a customer’s key work management challenges, present a desired future state and deliver a competitive advantage with measurable outcomes
  • Lead and document discovery sessions to understand the client's business objectives and desired outcomes
  • Being the Subject Matter Expertise (SME) in Protective Intelligence
  • Keep current on industry trends and competition
  • Communicate progress and expectations, escalating problems to leaders for awareness and/or resolution
  • Document observations from prospects and customers to influence future product capabilities
  • Partner with internal teams to develop and maintain demonstration scripts and the overall demonstration environment
  • Expedite sales cycles while being an advocate for our clients
  • Respond to RFPs, RFIs, and Security Questionnaires with speed and precision
  • Clearly communicate technically complex solutions and ideas to both technical and non-technical audiences while relating all technical solutions back to the underlying business outcome

Preferred Qualifications

  • 5+ years of experience in a pre-sales role at a SaaS company managing large enterprise customers.
  • Methodical and meticulous approach to preparation and execution
  • Self-starter with little need for oversight
  • Desire to work in a collaborative environment to promote and improve team performance
  • Passion for working with leading edge, web-based technologies and a desire to understand Ontic’s benefits, use cases, and business and technical elements
  • Hands-on working experience in the configuration, customization, and implementation of SaaS applications
  • Motivated, excellent at follow-up, and a team-player who can produce within defined timelines
  • Experience driving projects from concept through completion
  • Possesses a well honed business acumen and a technical mind
  • Communicates effectively using exemplary written, verbal and presentation skills
  • Quickly solves complex problems in creative and repeatable ways
  • Ability to effectively prioritize tasks and manage time, even under high-pressure situations
  • Thrives in a world where change occurs quickly and sometimes with little warning
  • Loves autonomy, but remains accountable to themselves, their team, and the greater organization at which they work

People Who Are Successful In This Role Are:

  • Consultants with the ability to conduct quality requirements gathering
  • Ambitious Implementation Specialists who recognize patterns among similar clients
  • Technically minded designers who understand what our clients value and how our solutions can solve their problems
  • Project managers that are expert communicators, can quickly build client rapport, and keep clients focused on what really matters in a successful program

Ontic Benefits & Perks
Competitive Salary
Medical, Vision & Dental Benefits
401k
Stock Options
HSA Contribution
Learning Stipend
Flexible PTO Policy
Monthly ME (Mental Escape) day for all employees
Generous Parental Leave policy
Home Office Stipend
Mobile Phone Reimbursement
Home Internet Reimbursement for Remote Employees
Anniversary & Milestone Celebrations

Ontic is an equal opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • Google AnalyticsAnalytics
    • AsanaManagement
    • JIRAManagement
    • PendoManagement
    • OnRampManagement
    • WordpressCMS
    • DocuSignCRM
    • DriftCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • ZoomInfoCRM
    • LinkedIn Sales NavigatorCRM
    • GrooveCRM
    • MailChimpEmail
    • MarketoLead Gen
    • ZoomInfoLead Gen

Location

We are conveniently located in Central Austin in the middle of everything and anything Austin. Plenty of options for food and drinks nearby!

An Insider's view of Ontic

What projects are you most excited about?

The most exciting challenge I can think of is being involved in the process of building a business that is successful both financially and culturally. Everyone at Ontic works very hard to produce the best possible product to keep people safe, but what's equally important is that those doing the building are cared for and supported appropriately.

Rob

Success Manager

How has your career grown since starting at the company?

I originally joined Ontic as an SDR on the Sales team. As I began learning the industry and Ontic itself, I became really interested with the Security Intelligence team. My manager encouraged me to explore other teams and after doing some testing, I was promoted to Security Intelligence Analyst. This wouldn't have been possible without the support.

Jordan

Security Intelligence Analyst

How do your team's ideas influence the company's direction?

As salespeople we're typically the folks who spend the most time speaking with new potential partners and understanding the ecosystems and strategies they and their teams employ. The feedback the Sales Team provides is taken into account immediately by other groups and these other teams nimbly shift approaches, priorities, and strategies.

David

Sales Director

How does the company support your career growth?

Ontic focuses on career growth in many ways, whether that's in meetings with direct supervisors or the team lead. Those conversations help to increase opportunities where we can grow together and support the business.

Megan

Marketing Specialist

What are Ontic Perks + Benefits

Ontic Benefits Overview

Competitive salary with a straight-forward compensation plan. We offer medical, vision and dental benefits. Stock options and a 401(k) plan.
HSA Contribution, flexible PTO policy, generous paid parental leave policy.
Mobile phone and internet reimbursement.
Home office stipend. Annual continued education stipend. Anniversary & milestone celebrations. Dynamic and casual office environment. Regular happy hours.

Culture
Volunteer in local community
Partners with Nonprofits
Austin Diaper Bank
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Ontic matches employee fundraising contributions.
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Ontic has quarterly team outings, as well as an annual company holiday party and other events.
Stocked Kitchen
Some Meals Provided
Happy Hours
Ontic has weekly virtual happy hours.
Parking
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Customized development tracks

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