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Solutions Engineer, Duo Security - Managed Service Provider

| Austin

Who We Are?

 

Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.

 

 

Duo’s mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

 

 

Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge — transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that’s why we are the most loved and trusted company in security.

 

 

We are adding an SE to our Managed Service Provider team.

 

 

Duo’s SE team is a makeup of customer centric engineers who love providing prospects and customers with an amazing experience. We focus on ensuring technical success with Duo. We work as a team to improve and strengthen our technical and sales skills. We believe in the importance of making a large impact at Duo by working closely with our customers, sales, product, engineering, R&D, marketing, support and customers success teams.

 

 

 

 

 

What You'll Do?

 

 

 

Expect to work hard and have fun. Duo’s SaaS security solution breaks the mold of the traditional sales model allowing us to move sales cycles at a much higher velocity.  An SE will work with many, many prospects and customers in a day providing consulting, technical implementation and demos of Duo. We partner with our account executives to understand and align with our customers needs, develop the technical success criteria to win a deal, complete POC’s and consult through cutting edge security strategies. We are extremely responsive and available to ensure our prospects and customers have an amazing experience with Duo.

 

Before applying for this position, you should sign-up for Duo and try the product for yourself. We challenge you to set up RDP or SSH in under 10 minutes. Experience why Duo’s customers are so passionate about us that we’ve been called the “The Most Loved Company in Security."

 

 

 

 

Sales Skills

 

 

●      1+ years in a similar role selling to Managed Service Providers

●      2+ years of field sales engineering experience

●      Direct MSP Experience selling to or working with

●      Deep understanding of Managed Service Providers business model

●      Experience leading POCs for MSPs in a single sales calendar/period (to support high growth sales cycles) 

 

 

Network Engineering Experience

 

●      Extensive IP network troubleshooting skills including active working knowledge of tools and commands like ping, traceroute, nslookup and wireshark.

●      SSLVPN configuration on devices such as Juniper, Cisco, F5, Palo Alto Networks, CheckPoint, Cisco ASA, etc.

●      Able to quickly diagnose network and ACL configuration issues

●      Strong knowledge and understanding of Radius authentication

 

 

 

Systems Engineering Experience

 

 

●      Has setup and configured Active Directory

●      Working knowledge of LDAP with ability to troubleshoot LDAP lookup issues

●      Has setup and configured RDP with strong knowledge of Windows Server

●      Has experience configuring Microsoft Exchange

●      Strong working knowledge of Office 365

●      Has configured and troubleshooted SAML and SSO

●      Strong Unix and Linux knowledge, especially with SSH and PAM.

●      Knowledgeable with Identity/Access Management and two-factor authentication[1] 

 

 

 

Why Cisco?

 

 

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns. We are leaders with vision, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. #We Are Cisco.

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Technology we use

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Location

Duo's Austin office is located in the heart of downtown.

What are Duo Security Perks + Benefits

Culture
Volunteer in local community
Open office floor plan
Diversity
Highly diverse management team
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Continuing Education stipend
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