Solutions Engineer, Duo Security - Managed Service Provider
Who We Are?
Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.
Duo’s mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.
Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge — transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that’s why we are the most loved and trusted company in security.
We are adding an SE to our Managed Service Provider team.
Duo’s SE team is a makeup of customer centric engineers who love providing prospects and customers with an amazing experience. We focus on ensuring technical success with Duo. We work as a team to improve and strengthen our technical and sales skills. We believe in the importance of making a large impact at Duo by working closely with our customers, sales, product, engineering, R&D, marketing, support and customers success teams.
What You'll Do?
Expect to work hard and have fun. Duo’s SaaS security solution breaks the mold of the traditional sales model allowing us to move sales cycles at a much higher velocity. An SE will work with many, many prospects and customers in a day providing consulting, technical implementation and demos of Duo. We partner with our account executives to understand and align with our customers needs, develop the technical success criteria to win a deal, complete POC’s and consult through cutting edge security strategies. We are extremely responsive and available to ensure our prospects and customers have an amazing experience with Duo.
Before applying for this position, you should sign-up for Duo and try the product for yourself. We challenge you to set up RDP or SSH in under 10 minutes. Experience why Duo’s customers are so passionate about us that we’ve been called the “The Most Loved Company in Security."
● 1+ years in a similar role selling to Managed Service Providers
● 2+ years of field sales engineering experience
● Direct MSP Experience selling to or working with
● Deep understanding of Managed Service Providers business model
● Experience leading POCs for MSPs in a single sales calendar/period (to support high growth sales cycles)
Network Engineering Experience
● Extensive IP network troubleshooting skills including active working knowledge of tools and commands like ping, traceroute, nslookup and wireshark.
● SSLVPN configuration on devices such as Juniper, Cisco, F5, Palo Alto Networks, CheckPoint, Cisco ASA, etc.
● Able to quickly diagnose network and ACL configuration issues
● Strong knowledge and understanding of Radius authentication
Systems Engineering Experience
● Has setup and configured Active Directory
● Working knowledge of LDAP with ability to troubleshoot LDAP lookup issues
● Has setup and configured RDP with strong knowledge of Windows Server
● Has experience configuring Microsoft Exchange
● Strong working knowledge of Office 365
● Has configured and troubleshooted SAML and SSO
● Strong Unix and Linux knowledge, especially with SSH and PAM.
● Knowledgeable with Identity/Access Management and two-factor authentication[1]
Why Cisco?
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns. We are leaders with vision, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. #We Are Cisco.