Strategic Account Manager

| Austin
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As a Strategic Account Manager, you will focus on expanding accounts by focusing on each line of business. You will join a highly motivated, energetic sales team that takes pride in growing customer relationships, running strategic sales cycles and delivering the Miro value proposition to a diverse base of accounts across various industries. The Strategic Account Manager is an ambitious and organized professional who will drive expansion in our accounts by leveraging existing relationships in our installed base today. You will be skilled at using research to gain insight into customer challenges, identifying key stakeholders, and challenge customers' thinking about how Miro can transform the way businesses work. Our goal is to create great customer experiences by being Miro product experts and consulting with customers to identify the needs and pain points.

Account Management is a critical component of our go-to-market strategy and presents an outstanding opportunity to work on strategic sales cycles with a customer base representing a broad range of disciplines and industries. We work extremely hard, but also prioritize our fun, collaborative and well-balanced culture. As a rapidly growing company, opportunities for internal growth and career development are plentiful!

What you’ll do
  • Combine the interests of multiple client stakeholders to drive account revenue growth
  • Build account action plans to help define appropriate expansion strategies
  • Reach out to new trials/users within customers to expand use cases and drive more revenue
  • Work with marketing on executing campaigns
  • You will master the art of discovery, and inspire new use cases where Miro can solve our customer’s challenges.
  • Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth
  • Use a variety of methods (Email, phone, social media) to engage prospects, users and decision makers
  • Achieve monthly/quarterly quotas of pipeline and closed business. 
What you'll need
  • 6+ years of sales experience within SAAS
  • Strong prospecting, territory planning, and team-selling experience
  • Proven track record of exceeding sales quotas
  • Experience in a fast-paced, dynamic environment
  • Excellent verbal and written communication skills
  • You have the ability to grow rapport and relationships with potential clients
  • You have a great attitude that can maneuver through ambiguity and ability to work and collaborative with a growing team
  • You are curious: always looking for an opportunity to learn, grow and give/receive feedback
  • You are a results-oriented individual who is excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline. You have a “can do” attitude and are relentless in pursuing goals and solving problems.
What’s in it for you
  • You will have excellent health benefits that includes medical, dental and vision
  • You will work in a collaborative workspace with passionate, driven colleagues
  • You will work with some of the best and brightest high-tech talent
  • You will learn best in class sales skills that will take your career to another level
  • You will be part of a culture of learning & development for professional growth
  • Flexible time off, catered lunches + free snacks and drinks
  • 401K matching program
About Miro

Miro is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies. With over 5 million users and 20,000 paying customers, Miro is trusted by Dell, Cisco, Salesforce, PWC, EA, and many more global companies of all sizes.

At Miro, we are a team of dreamers. We look for individuals who dream big, work hard and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves everyday. If this sounds like something that excites you, we want to hear from you!

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Technology we use

  • Engineering
    • JavaLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • SpringFrameworks

Location

We are conveniently located in Downtown Austin!

An Insider's view of Miro

How would you describe the company’s work-life balance?

Miro has a healthy work-life balance policy. It's acceptable to WFH when necessary and, as long as you're performing well & making yourself available to your teammates, there is no limit to the time you can take to enjoy life

Andrew

Sr. Account Manager

What's the biggest problem your team is solving?

As a Sales team we work to solve customer productivity and security business challenges with distributed teams, management of agile workflows, and brainstorming of ideas and designs by positioning our online collaborative whiteboard platform to enable those teams to work more effectively

Ryan

Senior Sales Manager

What makes someone successful on your team?

A growth-mindset really helps to challenge ourselves and elevate our team, so we can continue to drive impact across Miro and help our customers be successful.

Megan

Enterprise Account Executive

How do your team's ideas influence the company's direction?

Leadership within Miro is driven by feedback. We're expected to bring our ideas forward to try and make the company better as a whole. We are always encouraged to say something if we see an initiative that we don't believe in. Our opinions are encouraged and I've seen individuals affect process rollout and feature development within Miro's product.

Danielle

Enterprise Inside Sales Representative

What are Miro Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Happy Hours
Professional Development Benefits
Job Training & Conferences
Lunch and learns
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