Technical Operations Analyst at DISCO

| Austin
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Who We Are

DISCO has been embraced by more than 400 law firms, including 75 of the top AmLaw 200, as their first choice for innovative technologies that enhance the practice of law to help secure justice and win cases. DISCO has raised $135 million, more than any other enterprise legal tech company. This investment reflects the market’s consolidation behind DISCO as the leading cloud eDiscovery platform and the growing customer consensus that cloud eDiscovery will replace legacy eDiscovery services vendors and software providers.
What You'll Be Doing

  • Update the data that drives existing reports
  • Build new reports and visualizations the business needs to enhance decision making
  • Configure data dimensions required to power analysis in Business Intelligence platform
  • Enhance reporting processes to create more consistent internal reporting
  • Unlock valuable business insights by combining data from disparate operational systems, spreadsheets, and databases
  • Create models in Excel to perform “what if?” analysis
  • Collaborate with stakeholders across the organization to gather reporting requirements and share insights from your analyses
  • Perform other duties and projects related to role as assigned
Skills You Have

  • 3+ years of business intelligence experience
  • Proficiency in SQL and working with relational databases
  • Experience scripting with Python, Bash, JavaScript, etc. 
  • Experience with ETL's and data modeling
  • Solid Excel skills including pivot tables, VLOOKUPs, and SUMIFs
  • A natural tilt towards collaboration: business insights are only as a good as the change they drive across the organization
  • “Can-do” attitude; welcomes constructive criticism
  • Ability to problem solve and contribute to process improvement efforts
  • Bachelor’s degree or higher in analytics, MIS, finance, econometrics/economics, mathematics, or other analytical disciplines

Even Better If...

  • Proficiency with Python
  • Experience with Tableau, Looker, or other enterprise BI platforms
  • Experience using statistical tools like R for statistical analysis; correlation analysis, scatterplot analysis, etc.

What You'll Get
  • Competitive salary
  • Opportunity to be a part of a start-up culture — fastest growing company in its space
  • Career advancement opportunities
  • Company volunteer/fundraising activities
  • Flexible & open PTO
  • Onsite gym & showers
  • Free catered lunches as well as free snacks and beverages 
  • Onsite car wash
  • Medical, dental, and vision insurance 
  • Flexible spending accounts
  • Life insurance and disability benefits
  • 401k

About DISCO

DISCO is the leading provider of e-discovery solutions for law firms, corporations, and government agencies. With technology and services that automate and simplify complex and error-prone tasks that distract from practicing law, DISCO empowers lawyers and their teams to effectively manage discovery processes. DISCO is the e-discovery choice of leading U.S. law firms including litigation boutiques and AmLaw, Fortune 500 companies, as well as government agencies around the world.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • TorchFrameworks
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement

Location

We're located in Westlake, off loop 360. Our office is near rolling hills and we have a great office balcony where we can work and enjoy the view.

An Insider's view of DISCO

What are some social events your company does?

I'm part of an employee group called the DISCO Ambassadors. We represent employees’ voices, interests, and opinions and help them connect, especially as we are growing quickly. We have happy hours, executive Q&As, yoga classes, sports teams, and are working on more to encourage cross-functional collaboration and drive our company culture.

Zach

Manager, Sales Development

How do you make yourself accessible to the rest of the team?

I put real effort into staying close to my team. When I joined DISCO, I scheduled meetings with each team member and I meet with each new hire class. They know I have an open door policy and will support their growth at DISCO. I do weekly standups to share recognition and updates, as well as hold quarterly focus groups to gauge how we are doing.

Tim

VP, Lead Generation and Inside Sales

What’s the vibe like in the office?

Our Product Delivery team is made up of people who are very smart and passionate about their craft, whether it's software engineering, product management, or design. These folks come into the office energized by the challenge of solving hard problems. They love what they do in our open and collaborative space where they make amazing software.

Ariel

Engineering Office Manager

What are DISCO Perks + Benefits

DISCO Benefits Overview

DISCO knows its employees and their embrace of the inventor's spirit is the secret of our success. Our focus is keeping DISCO a great place to work, which includes providing benefits and perks that help our employees live up to their potential.

Culture
Volunteer in local community
DISCO Cares was born out of Hurricane Harvey rescue and rebuild efforts. It's driven by our employees and supported by our leadership. We donate time, money, and technology to local charities.
Partners with Nonprofits
DISCO Cares works with Explore Austin on mentors and needed equipment. We also partner with the Capital Area Food Bank, the Salvation Army, and others in our local communities.
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
DISCO employees who have elected to have an FSA can contribute up to $2650 annually.
Disability Insurance
Dental Benefits
Our dental plan has a $0 premium for the employee, with a reasonable monthly premium up for additional family members.
Vision Benefits
Our vision plan has a $10 copay for annual well vision exams and an $180 allowance for glasses and $150 allowance for contact lenses.
Health Insurance Benefits
DISCO offers a variety of health insurance plans. Our high deductible plans cover 100% of the employee's premium with an HSA and we also provide PPO/FSA plans.
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
DISCO offers a dependent care FSA where employees can contribute up to $5000 tax-free dollars towards child or elder care.
Generous Parental Leave
Flexible Work Schedule
DISCO provides employees with a work schedule that includes flexible start and end times.
Remote Work Program
Our remote work program includes full-time work from home for positions like our Regional Sales Executives and work remotely on occasion as needed.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
DISCO offers pre-tax commuter benefits for employees where transit and parking are relevant costs.
Free Daily Meals
Austin employees get free lunch on Monday-Friday.
Stocked Kitchen
DISCO has a well-stocked kitchen including healthy snacks, sodas, coffee, cold brew, and Topo Chico.
Some Meals Provided
Austin employees get free lunch on Monday-Friday.
Parking
We offer employees free on-site garage parking.
Recreational Clubs
Seasonal sports/fitness groups like kickball, with yoga at the office year-round
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Cross functional training encouraged
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