Trainer, Sales Development at Khoros

| Austin
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We're looking for a Sales Development Trainer and Team Lead who is committed to helping others grow, develop, and deliver organized training programs and has relevant experience in Sales Development. This person creates and delivers curriculum and training for our Sales Development team including onboarding bootcamp, ongoing professional development and enablement, and one-off instruction and training. Their goal will be to onboard, enable, and develop SDRs while serving as a coach and trainer. They will report to the Global Director of Sales Development and partner with SDR Leaders across the company globally to communicate progress of the reps, identify areas of improvement, and collaborate on new training or learning materials. In addition to supporting the SDR Org as an educational resource, they also assist reps with day-to-day questions.

Some responsibilities include:

  • Presents training in-person and virtually in boot camps, team meetings, and one-off events per process changes in the organization
  • Creates training materials and curriculum based on content needs, including presentation slide decks, manuals, and other visual aides 
  • Educates SDRs and leaders about development opportunities and internal resources
  • Develops and manages an ongoing training plan to build SDRs customer-facing skills and prepare them for their next role within the company
  • Develop training materials and learning opportunities that are specific to audiences in North America, EMEA, and APAC
  • Manage projects from inception to delivery, ensuring buy-in from peers, leaders, and key stakeholders
  • Serves as project manager including daily logistics of executing programs including classroom set up, coordination of training materials and guest-speakers, communication with trainees, and collection of evaluation/feedback
  • Develops and utilizes a learning performance grading system to track learner progress and report it to SDR Leadership
  • Meet regularly with learners to give feedback and suggest tactics for improvements
  • Serves as a leader on the floor and answers questions related to the SDR process at Khoros

Minimum Requirements:

  • Bachelor's Degree from an accredited college or university; or equivalent professional experience
  • Two years of professional experience in sales development role (preferably enterprise sales or technology/SaaS sales) OR equivalent experience in sales development + training and enablement roles
  • Experience building and optimizing training programs by uncovering training needs
  • Experience creating and delivering training, and tracking and reporting on learner/rep performance
  • Experience serving in an SDR team lead role is a plus
  • Experience using Learning Management Systems (LMS), video conferencing, GSuite to facilitate trainings and education

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • RedisDatabases


7300 Ranch Road 2222 , Austin, TX 78730-3204

An Insider's view of Khoros

What are some social events your company does?

Khoros Austin embodies cultural diversity through inclusivity and team engagement. Not only do we offer daily catered lunches and weekly bootcamp and yoga classes, but we organize unique monthly happy hour experiences, (mixology contests, candle making, mindfulness classes) quarterly volunteer opportunities and partnerships with local non-profits.

Laura Whitefield

ATX Senior Executive Assistant & Cultural Specialist

How does the company support your career growth?

After trying on quite a few different roles, I feel so fortunate to have found the perfect one for me. My managers have always been so helpful in making sure to elevate and help me prep for the right opportunities to provide value for the company and help me transition into a role that I love.

Sidney Gomez

Sales Engineer

How has your career grown since starting at the company?

I've had multiple opportunities to learn and grow at Khoros. I began as a Recruiter and was promoted to Recruiting Lead within a year. Having worked in recruiting a while, earlier this year, I was interested in a career shift and was supported through a transition into Sales Engineering. My career has grown exponentially since being at Khoros.

Kristine Lim

Associate Sales Engineer

What are Khoros Perks + Benefits

Khoros Benefits Overview

Khoros offers a competitive benefits plan that empowers employees to make decisions that best benefit themselves and their families. By incorporating exceptional benefits with office-specific perks and a work-life balance, Khoros delivers an exceptional employee experience for its global team.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Khoros provides Austin employees with free lunch on Monday, Wednesday and Friday and breakfast on Tuesday and Thursday.
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
$50/month offered for employee wellness
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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