Q2
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Austin, TX

Training Specialist - Career at Q2

| Austin
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Q2 is growing the Sales Enablement team and is seeking a Sales Trainer to help develop and lead the training efforts for our global Sales team. This role will be responsible for developing and coordinating training programs for initial onboarding, reinforcing sales strategy and methodology, conveying best practices, improving knowledge repositories, and refining sales engagements through coaching and feedback to sales leaders. This is a great opportunity for a growth-oriented individual experienced in working with sales leaders to create impactful training for a wide variety of learning styles, experience levels and backgrounds. 

 

RESPONSIBILITIES:

    • Identify training opportunities by working closely with Sales leadership to prioritize training needs by team and proactively address gaps in knowledge and content
    • Continuously improve role-based onboarding programs to reduce ramp up time for new employees and improve skills of tenured representatives and leaders
    • Coordinate product training needs by monitoring upcoming releases and working with other teams including Product, Development, and Release Management.
    • Deliver training content using a variety of media and methods, such as: classroom lecture and discussion, behavioral learning and simulations, documented instruction, and various e-learning or distance-based options
    • Develop and administer comprehension exercises, monitor and measure participant progress, and serve as a resource for ongoing training inquiries to ensure successful engagement from participants
    • Promote consumption of training resources by assessing and improving usability, availability, relevancy and awareness
    • Coordinate logistics (agenda, room setup, A/V, catering, presenters, etc.) for training events; leveraging the Executive Assistant pool for assistance as appropriate
    • Responsible for ensuring that all Q2 security, availability, confidentiality and privacy policies and controls are adhered to

 

KNOWLEDGE AND SKILLS:

    • Bachelor’s Degree or equivalent experience.
    • 5+ years progressive, related experience in a role that demonstrates an ability to develop and deliver training content and work across teams/departments.
    • Banking, financial services, or financial technology (FinTech) industry experience strongly preferred.
    • Previous experience planning and managing large scale sales events/trainings including sales kick-off and awards ceremonies.
    • Self-motivated with a commitment to delivering results that directly impact the global Sales team’s ability to book revenue.
    • Must be effective in the dynamic atmosphere of a technical organization with a rapidly expanding customer base and constantly evolving product suite.
    • Must possess strong interpersonal skills and a knack for navigating cross-functional teams.
    • Demonstrated competency in change management and leading through influence.
    • Ability to communicate complex information in an easy-to-understand and retain fashion.
    • Must be highly organized & analytical with the ability to eliminate obstacles through creative & adaptive approaches.
    • Willingness and ability to travel approximately 10% of the time.
    • #LI-Remote

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Where we are

Our HQ is in North Austin, near Lakeline Mall area with easy access to multiple highways and the Toll road.

Technology we use

  • Engineering
  • Product
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • TeradataDatabases
    • ConfluenceManagement
    • TrelloManagement
    • WrikeManagement

What are Q2 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Q2

What are some social events your company does?

We host a variety of fun events appealing to our community of interest groups, ranging from an annual Dodgeball tournament benefiting JDRF Austin, to celebrating Diwali, to quarterly culture events following our townhalls that include something for everyone!

Kelley

Sr. Community & Culture Champion

How has your career grown since starting at the company?

I started on Helpdesk, after 2 years got training and certification as Salesforce Administrator, now working in that role at Q2.

Andy

Salesforce Admin.

How would you describe the company’s work-life balance?

I had no idea when I decided to come to Q2 how much fun working here would be. While we work hard to drive big results, we also find opportunities to have a great time. This is the first work environment where I truly feel that I have found a supportive work family.

Taylor

HR Business Partner

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