BigCommerce, named a "Best Place to Work" in Austin in 2017 is looking for a Paid Search Manager to join our team! As a leading SaaS company, we run on data. It drives everything we do, from product roadmaps, to marketing, to client support. Without it, we’re dead in the water. The Paid Search Manager position is an opportunity to manage large scale SEM efforts, gain experience with advanced tools/systems and develop new strategies for the growing the SEM channel. The candidate must possess a passion for ecommerce, strong analytical skills, mastery of online marketing concepts/strategies, exhibit unwavering attention to detail & have extensive experience in the B2B space.

What you'll do

• Ownership of SEM Program: Build, monitor, optimize all campaigns and ad groups across all platforms.
• Reporting & Analytics: Generate and present reports, analysis and recommendations for the SEM channel to the marketing team and upper management.​ Interpret campaign trends and monitor key performance indicators.
• Monitor and adjust campaign to ensure healthy KPI: CPL, Cost Per Click, Quality Scores, Click Thru Rate, Conversion Rate, LTV & Revenue.
• Develop SEM strategies and execute tactics that will expand program traffic, leads and revenue while meeting/exceeding efficiency goals and managing budget.
• Create campaign evaluation processes and bidding strategies that will expand reach, quality lead volume and revenue.
• Website Analysis and Optimization: Work with testing team and product marketing group to analyze performance of key landing pages to increase conversion rate, lead volume, improve lead quality and reduce cost per lead.
• Search Engine Optimization: Utilize keyword research, ranking trends and keyword search volume data to effectively test and expand adgroup keywords, build negative keyword lists and expand program.
• Offline Conversions & Backend Data: Utilize and incorporate data and events occurring outside the SEM platforms and utilize to build audiences and optimize campaigns.

Who you are

• Experienced
• 5+ years related professional experience, including:
• 3+ years of hands-on experience managing pay-per-click accounts >$300K a month
• 3+ years of experience working with Google Analytics (or similar web analytics platform) - Google Analytics Premium experience a PLUS!
• Experience using SEM campaign management Software like Marin or Kenshoo.
• Bachelor’s degree in Business, Marketing, or Advertising preferred
• Customer Focused - You have a passion for eCommerce software solutions, the web, web-based software products, our partners, service, and satisfaction.
• Analytical - Superior analytical skills and well versed in the use of data, content, and technology to influence consumer behavior - Excellent Excel skills are crucial (pivot tables, vlookup, and formulas should excite you).
• Data Driven Decision Maker - You are an organized, data-driven and detail and goal oriented believer in building great systems and process, have strong business acumen, prioritize effectively, consistently make good decisions, and creatively solve complex problems.
• Driven - Extremely proactive and results-oriented, looking to make improvements and drive change in a fast-paced environment while being under tight deadlines.
• Strategic - You thrive on challenges, are agile, possess a great deal of perspective and have a clear vision, tolerance for risk, and ability to navigate ambiguous situations.
• Agile - You can easily prioritize multiple projects and tasks simultaneously, have a sense of urgency, and are capable of thoughtful yet rapid adaptation in response to changes in internal and external conditions. You’re able to seamlessly balance strategic initiatives and “Keeping the Lights On” (KTLO) activities.
• Master Communicator - Exceptional verbal and written communication skills, with the ability to flex your style to relate sophisticated concepts to an entry level employee or C-suite executive as needed.
• Personable - You are a high energy professional with a resiliently positive attitude and deep personal confidence that exudes a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members.
• Courageous and Ethical - You possess professional courage, steadfastly persevere through challenges, are ambitious while humble, have high standards for ethics and integrity, and do the right things the right way.

Inside BigCommerce

BigCommerce is a robust, flexible commerce platform that provides established and emerging brands with everything they need to launch, promote, manage and scale a successful online store.BigCommerce merchants earn more than retailers on competitive commerce solutions thanks to advanced features, better site performance and streamlined business processes. Founded in 2009, the company has received more than $100 million in funding from SoftBank Capital, American Express, Telstra Ventures, General Catalyst, Revolution Growth and FLOODGATE. BigCommerce supports thousands of retailers around the world from its offices in San Francisco, Austin and Sydney.

We’re a team of smart, passionate and talented people on a mission to democratize commerce. If you’re looking to work with industry leaders and love what you do, we want to hear from you!

Perks & Benefits

• An amazing company culture that doesn’t just talk values, but lives them
• Open vacation policy for salaried team members and generous accrual vacation policy for hourly team members, + paid sick time
• Competitive compensation packages and meaningful stock grants for every employee
• Comprehensive health insurance coverage that starts on day one
• Fully stocked kitchens and craft beers (don’t worry, we also subsidize gym memberships)
• Three especially cool offices in Austin, San Francisco and Sydney
• A free online store to help you live out your entrepreneurial dreams
• Employee-driven teambuilding activities like paintball, rock climbing, social sports leagues, hackathons, movie nights, river floats, etc.
• Time off for volunteering and employee-driven charity events