Senior Commercial Counsel, Post Sales Support

Available Locations: Austin, TX
About the Department
Because of the scope, complexity, and diversity of the company's work, we need a world-class legal team to help the company avoid distractions, and guide company leadership around obstacles. Our legal team is made up of very accomplished lawyers and staff who comprise a flexible, talented, and very cohesive team.
About the Role
We are looking for an exceptionally talented, energetic, and friendly attorney to join our legal team based in Austin, TX. As a senior member of the commercial legal team, you will be called upon to handle sophisticated agreements focused on post-sales services such as professional services and support services. This is a mid-senior to senior level legal position that is perfect for a highly qualified lawyer looking for an opportunity in a rapidly scaling company who is open to growth. A typical day in this role involves working closely with our professional services, partnership, finance, sales operations, and special projects teams to review, draft and negotiate contracts with our customers and partners. You may also find yourself working on a number of other legal issues as needed to support business initiatives. The ideal candidate is a strong negotiator who is equally versed in day-to-day legal matters and strategic business thinking. This position will report into our Associate General Counsel, Commercial (Procurement).
A strong candidate will feel confident doing the following:

• Draft and negotiate complex agreements especially those agreements and terms supporting professional services delivery, technical support, subcontracting, and implementation partners.
• Advise cross functional stakeholders on best practices for structuring professional services projects to appropriately control for operational, financial, and legal risk.
• Create scalable agreements, policies, and procedures related to a broad array of professional services and support offerings.
• Partner with cross functional stakeholders and seek out cross functional expertise on novel issues.
• Provide direct support for customer, partner, and vendor agreements.
• Create, update, and manage new templates, playbooks, and policies as necessary.
• Partner with revenue recognition, security, sales operations, technology operations, compliance and other stakeholder teams to ensure agreements are consistent with internal Cloudflare policies and processes and applicable laws and regulations.

Requirements:

• JD degree with strong academic credentials.
• In depth experience with contracts for professional services and related terms, including data processing addendums, customer flow down requirements.
• Experience building relationships with cross functional stakeholders and developing strategic program policies and controls that can be effectively operationalized and maintained.
• Admitted to practice law and in good standing or otherwise authorized to practice law in the state in which the position is located.
• 810+ years relevant experience.
• Experience with drafting, reviewing, and negotiating commercial agreements common to technology companies.
• Good strategic, business sense, and demonstrated negotiation skills with respect to legal issues.
• Detail oriented and technically-adept, preferably with experience at a SaaS or Cloud company.
• Excellent organizational skills, with the ability to manage multiple matters.

• The ability to work in a team, with lawyers and non-lawyers, to establish scalable solutions efficiently and in an amenable manner.
• Ability to operate autonomously, while being a team player who can find opportunities for collaboration and shared efficiencies

Bonus Points

• Demonstrated commitment to a team or community.
• Experience using systems such Salesforce, DocuSign, Ironclad, orJIRA.

Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave