Senior UX Designer, AI Transformation

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers.

Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints.

The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA.

Proactive security starts here.  TrendMicro.com

Location: This is a hybrid role with a minimum in-office requirement of 3 days per week in the Austin, Texas office located at 11305 Alterra Parkway Austin, TX 78758 or the Las Colinas, Texas office located at 225 E John W Carpenter Fwy #1500, Irving, TX 75062.

Position Summary:

We are seeking an experienced UX Designer with AI Transformation expertise to help evolve how our design organization works and how we build AI-driven cybersecurity products.

This role sits at the intersection of design craft, emerging technology, and organizational change. You will partner closely with UX leadership to introduce AI-powered methods, tools, and workflows that elevate our team’s creativity, efficiency, and impact across a global design organization.

As part of this journey, you will also contribute directly to the design of AI-based security experiences; translating complex intelligence, automation, and risk insights into intuitive, trustworthy, and human-centered solutions.

You will act as both a hands-on designer and a strategic catalyst, helping define how AI can augment our design practice and empower cross-functional teams to deliver next-generation cybersecurity experiences that make the digital world safer and smarter.

Responsibilities:

• Lead AI based Design initiatives that enhance cybersecurity experiences and evolve how our design team works; partnering with UX leadership to integrate AI into processes, tools, and decision-making.

• Advocate for design excellence and transformation, sharing best practices and helping others in the organization adapt to new AI-augmented ways of working.

• Experiment with AI-assisted design methods from research and ideation to prototyping and validation to improve design efficiency and elevate creative output.

• Project Execution: partner with product management and engineering to balancing short-term delivery needs with long-term product goals.

• Apply creative problem-solving to produce high-quality, research-based design solutions that address complex user and business challenges in the cybersecurity domain.

• Foster a collaborative culture by working closely with Product Managers, Engineers, Data Scientists, and fellow Designers to align on goals, decisions, and outcomes.

• Communicate designs effectively through clear documentation, storytelling, and cross-functional presentations.

• Contribute to the evolution of our design system and workflow, integrating AI tools that enhance collaboration, scalability, and consistency across the product ecosystem.

• Bonus Points:

  • Knowledge of the cybersecurity industry or IT management.

  • Experience with design systems and platform design work.

Qualifications:

• Experience: 5+ years in UX or Product Design, ideally within SaaS or IT platforms, designing for complex, data-driven environments.

• AI & Innovation: Experience or strong curiosity in leveraging AI to enhance product experiences or streamline design workflows. Familiarity with AI-assisted tools such as LLM, AI IDE or more is a plus.

• Design Tools: Proficiency with Figma is a must; familiarity with other prototyping tools (e.g., Sketch, Adobe XD, InVision) is a bonus.

• Problem-Solving: Strong analytical and creative problem-solving skills, capable of balancing user needs, business goals, and technical constraints.

• Communication: Strong written and verbal communication skills in English; ability to present and explain design rationale to both technical and non-technical audiences. Mandarin proficiency is a plus.

• Collaboration: Strong interpersonal skills and the ability to work in cross-functional teams. A team player who can also work independently.

• Agile Development: Experience working in agile or fast-paced development environments, with strong time-management skills and comfort iterating quickly.

• User-Centered Design: Deep understanding of user-centered design, interaction design, and information architecture. Capable of delivering product design solutions, including user flows, wireframes, prototypes, and final designs.

• Education: Bachelor’s degree (or higher) in UX Design, Human–Computer Interaction (HCI), Product Design, or an equivalent practical background.

• Portfolio: Demonstrated examples of high-quality design work, including projects that show experimentation with AI, automation, or data-driven design processes.

DEI Commitment:

Not meeting every single requirement? At Trend Micro, we're committed to fostering a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but find that your experience and background don't perfectly match every qualification listed in the job posting, we still encourage you to apply. You could very well be the ideal candidate for this position or others within our organization.

What We Offer You:

You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family.

• Comprehensive medical, dental and vision insurance

• Life insurance

• Short & Long Term Disability 

• Pre-partum, maternity, parental and medical leave

• Mental Health Wellness Program

• Adoption Assistance

• Wellness Incentive

• Pet Insurance

• 401(k) with company match

• Paid Time Off

• 14 Annual Holidays

• Tuition Assistance

• Employee Resource Groups

We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work.

Be Passionate. Be Innovative. Be a Trender.

This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa).