Sr. Director of Services

| Austin
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We are currently seeking a Senior Director of Services. The position will report to the Vice President responsible for sales, services and renewals.

Responsibilities include:

  • Oversee and manage a global team of +75 consultants in a rapidly growing practice of both consulting delivery and Professional services
  • Oversee services P&L looking to grow and expand current consulting practice from current $12M/yr practice to by 30-40%
  • Responsible for delivering margin and utilization industry standards  
  • Build and generate Professional Services pipeline selling into HotSchedule clients and prospects
  • Explore and build out new services revenue streams

Requirements:

  • Minimum 10+ years of software consulting experience, specifically in consulting services and Professional Services sales
  • Management experience with global teams
  • Consistent track record of achieving / exceeding sales quota
  • Strong executive presence very comfortable with C-level executives, especially CFOs
  • Expertise in managing multi-stakeholder sales cycles and closing large deals
  • Ability to prospect within greenfield accounts
  • Focused on selling business value to Finance and Business stakeholders using ROI and TCO models, rather than competing on features & functions
  • Ability to identify enterprise client pains and develop unique and compelling value propositions that focus on delivering business value to the client
  • Equally successful at engaging with all levels in an organization (bottom up & top down)
  • Assertive, Passionate, Consultative, loves to compete and win
  • Great at building relationships and working within a team-selling environment
  • Excellent oral and written communication skills
  • Bachelor Degree or equivalent experience required
  • Willing to do domestic and international travel as needed
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Location

Our office overlooks the 360/Pennybacker Bridge in scenic Northwest Austin. From our rooftop deck you can see Lake Austin and beautiful downtown.

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