Technical Business Analyst

| Austin


Company Overview
uShip is the world’s first and largest shipping marketplace. Consumers and businesses can compare and book bids from hundreds of thousands of customer-reviewed transportation service providers, ranging from independent owner-operators to the largest freight carriers and brokers. Customers save money and service providers use their empty cargo space – everyone wins! We’re an Internet company focused on solving a real-world problem and having loads (pun intended) of fun along the way. Our service providers were even featured in A&E’s real life drama, ‘Shipping Wars.’
Since launching uShip in 2004, our mission has been to be the world’s leading online solution for shipping anything, anytime, anywhere. We are passionate about empowering buyers and providers of transportation services to efficiently conduct business on an unbiased, transparent and competitive platform.  uShip is headquartered in Austin, TX .
If you are a motivated, smart, and driven individual who wants to work in an energetic and entrepreneurial environment with outstanding career and growth opportunities, then this is the career opportunity for you! 


We are seeking a Technical Business Analyst for a high performing Agile Development Team. This position is responsible for helping lead the development team tactically through the lifecycle of a feature and release. It includes research, requirements vetting and definition, project management, and presentations to our stakeholders and development teams. The ideal candidate will have a background in software development in an agile environment with experience scoping large technical projects, writing technical documentation, and collaborating with developers to deliver projects on time and with the necessary requirements.


  • Own technical requirements definition for Enterprise level software offering

  • Write user stories that communicate business goals and detailed acceptance criteria

  • Proactively make sure developers have enough context for their work

  • Facilitate conversations between customers and developers to elicit precise requirements and build a shared understanding of present and future capabilities

  • Complete documentation for project development efforts including case studies, test plans, process maps, API documentation, etc

  • Help Product Managers coordinate product launches with the teams responsible for support, training, and external announcements

  • Work with our reporting and analytics team to monitor metrics post-launch and report back to stakeholders

  • Identify and prioritize technical opportunities



  • B.S. Degree; business, computer science or comparable is a plus

  • Minimum 2-3 years experience working in a Technical BA capacity

  • Experience writing technical user stories and collaborating with developers to refine/groom them

  • Past software development experience preferred

    • Experience with SQL Server databases is a plus

    • .NET Development experience is a plus

    • Experience with Swagger for API documentation is a plus

  • Experience with web service APIs needed

  • Experience with:

    • Gap Analysis

    • Research

    • Data gathering and Analysis

    • Process Modeling

    • Technical Integrations

    • Technical Documentation

  • Proven ability to take large abstract programs, facilitate healthy conversation to better define goals, and translate those goals into actionable, digestible, projects and/or milestones

  • Ability to analyze and document complex business processes

  • Experience interacting with senior leadership and developers alike

  • Self-motivated; ability to perform duties with limited oversight

  • Strong organizational skills and ability to handle multiple tasks

  • Excellent analytical problem solving, writing and verbal skills


Why work at uShip?

Who says work can’t be fun? Not us. Not only is uShip the world’s largest online shipping market place, we’ve also got a few tricks up our sleeves to make sure our employees want to come to work every day. We know that shipping doesn’t always sound that amazing on paper, so we though a little Q&A session would help you realize you WANT to join the online shipping revolution:
Q: Can I get 100% paid employee medical/dental/life insurance?  A: Done!
Q: What about 401(k) matching?  A: Yep!  And no vesting required!
Q: How about ability to acquire pre-IPO stock options?  A: Your wish is our command!
Q: I want companywide team building events.  A: Look no further!
Q: What about free breakfast and lunch?   A: Not only do you get that, we’ll 1 up you. How about having that food cooked for you by our in-house chef?
Q: Can I bring my dog to work?  A: You bet!
Q: How about the ability for senior mentorship, accessibility to the executive team, and cross-departmental projects?  A: Check! Check!! and CHECK!!!
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavasriptLanguages
    • ReactLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM


The new uShip headquarters sits in the middle of Travis Heights within walking distance of bustling South Congress with plenty of private parking.
205 E. Riverside Dr, Austin, TX 78704

Perks of working here

401(K) Matching
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Conferences & Training
Daily Meals Provided
Fitness Subsidy
Flex Work Hours
Game Room
Happy Hours
Health Benefits
Generous Parental Leave
Pet Friendly
Recreational Clubs
Stocked Kitchen
Unlimited PTO
Volunteering Opportunities
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