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Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Analyze travel and expense data to identify revenue opportunities. Collaborate with sales teams, manage data analysis, create visual presentations, and provide insights to clients and executives.
Top Skills:
ExcelGoogle SheetsGoogle SlidesSQL
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Staff Fullstack Software Engineer will enhance product security by designing solutions for authentication and authorization, collaborating across teams, and mentoring junior engineers.
Top Skills:
AnsibleAWSChefDockerGitGithub ActionsGitlabHibernateJava Spring FrameworkJavaScriptJIRAKubernetesReactServicenowTerraformTypescriptVagrant
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Manager of Mid-Market Account Management will lead a team of Account Managers to exceed revenue goals, ensure client satisfaction, and optimize product usage, while fostering a high-performing and engaging team culture.
Top Skills:
Crm SystemsSaaS
We are seeking an organized, proactive, and analytical Travel Administration Specialist to join our Customer Success team. In this vital role, you will assist our Principal Enterprise Customer Success Manager in supporting a high-profile global client, helping manage their travel program efficiently and effectively, with a particular emphasis on driving cost savings and improving the employee travel experience. This is a unique opportunity to learn directly from the top European Customer Success Manager at Navan, work closely with a top global client across multiple international markets, and thrive in a supportive, collaborative, and fast-paced work environment focused on mutual success.
What You'll Do:
This position ensures the efficient administration and optimization of a high-profile client's corporate travel program, directly contributing to our Customer Success commitment and revenue retention.
- Serve as the primary point of contact for North America employees regarding travel-related questions, issues, and platform utilization
- Collect, update, and maintain accurate office location and legal entity information within internal systems for global reporting
- Gather, analyze, and interpret travel data to identify opportunities for cost savings and program efficiencies, preparing regular reports and presentations on key trends
- Coordinate and lead employee educational sessions and group trainings on utilizing the Navan platform and adhering to the client’s travel policies
- Create and maintain user-friendly training materials and reference guides to maximize platform adoption and satisfaction
- Assist with platform migrations and configuration changes to ensure seamless client operations
- Stay current on industry trends and share best practices to continuously enhance the client’s overall travel experience and program value
What We're Looking For:
- 2+ years of experience in travel administration, travel operations, or a related customer-facing/travel sector role
- Strong analytical skills to interpret data and communicate insights
- Excellent organizational skills and attention to detail
- Proactive customer service mindset for problem-solving
- Confident communicator able to lead group trainings and liaise across all employee levels
- Genuine passion for the travel and technology sectors
- Prior experience supporting global or multinational accounts
- Familiarity with Navan, Concur, or similar online booking tools
- Experience with data visualization or reporting tools (Excel, Power BI, Tableau, etc.)
- Experience with or exposure to Global Distribution Systems (GDS), specifically Sabre and Amadeus nice to have but not required
- Fluency in French is preferred
Navan Austin, Texas, USA Office
501 Congress, 5th floor, Austin, TX, United States, 78701
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
