Chronosphere is seeking a Customer Success Architect to ensure customer success by leveraging problem-solving skills, deep product knowledge, and relationship management. The role involves serving as a trusted advisor, expanding networks, detecting risks, driving adoption, and advocating for customers.

Key contributor to Customer Success team, addressing technical issues, collaborating with customers and internal teams, finding solutions, and contributing to improving services. Requires 5+ years of technical support experience, strong communication and problem-solving skills, and knowledge in Kubernetes, Terraform, Prometheus, and other tech tools.