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Top Customer Success Jobs in Austin, TX
Fintech • Mobile • Payments • Software • Financial Services
The Learning and Development Specialist coordinates efforts within the People and Organisational Development Team, facilitating onboarding and training events while managing vendor databases and team communication. This role involves evaluating training effectiveness and supporting cross-functional projects, ensuring alignment with team objectives.
Fintech • Mobile • Payments • Software • Financial Services
The Customer Success Lead will build and lead the North America CSM team focused on enhancing API integrations for Wise Platform partners. Responsibilities include managing partner relationships, analyzing data to improve operations, implementing technical solutions, and enhancing service quality.
Fintech • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will manage operational relationships with partners, analyze performance data, implement operational improvements, negotiate technical changes, and enhance support quality for Wise's partnership operations.
Fintech • Mobile • Payments • Software • Financial Services
The HRIS Functional Specialist will manage and optimize the People Tools tech stack at Wise, overseeing HR system performance, maintenance, and process efficiencies. Responsibilities include managing support queries, providing technical solutions, supporting system upgrades, and building reports. The role involves consulting with leaders to implement technology solutions that enhance operational efficiency and compliance while providing excellent customer service and training for the People team.
Top Skills:
Workday Hcm
Fintech • Mobile • Payments • Software • Financial Services
As a High Volume EDD Specialist at Wise, you will perform due diligence on business customers, ensuring compliance with regulations while handling escalated cases with strong customer empathy. You will assess risk levels, draft reports for unusual activities, and support audit processes, all while maintaining communication with customers and internal teams.
Fintech • Mobile • Payments • Software • Financial Services
As a Customer Support Associate at Wise, you will assist customers primarily in Spanish and English through phone and email, ensuring an excellent customer experience. Your responsibilities include handling inquiries, providing solutions, and maintaining composure in a fast-paced environment while contributing to the team's culture.
Fintech • Mobile • Payments • Software • Financial Services
As a Payment Operations Senior Specialist at Wise, you will support the Payment Operations team by managing stakeholder relationships, driving process improvements, and addressing escalations related to currency routes. You will collaborate with multiple departments to optimize operations and coordinate product launches while ensuring timely communication and efficiency in service delivery.
Top Skills:
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