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Top Customer Success Jobs in Austin, TX

12 Days Ago
Austin, TX
Entry level
Entry level
Information Technology • Consulting
The Client Partner is responsible for developing long-term relationships with new and existing public sector clients, generating sales, providing thought leadership in technology innovation, and overseeing project delivery and satisfaction. This role requires sales acumen within the state government and strong client relationship skills to effectively address and solve client challenges.
12 Days Ago
Remote
Austin, TX
50K-78K Annually
Senior level
50K-78K Annually
Senior level
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
In this role, you will represent CDW's Google solutions in the K12 education market, building relationships and supporting account management. Key responsibilities include executing growth plans, generating leads, and assisting clients with adopting Google solutions.
Top Skills: Google Cloud PlatformGoogle Workspace
12 Days Ago
Remote
Hybrid
Austin, TX
60K-65K Annually
Mid level
60K-65K Annually
Mid level
Marketing Tech • Real Estate • Software • PropTech • SEO
Analyzing customer journey and implementing digital communication strategies for high volume plans. Incorporating automation and data analytics to enhance customer engagement. Managing a large portfolio and driving plan retention and expansion. Working in a fast-paced, high-volume environment with a focus on results and innovation.

Featured Jobs

13 Days Ago
Hybrid
Austin, TX
Mid level
Mid level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Customer Success Manager, you will advocate for customers, overseeing their engagement and ensuring they achieve business outcomes with ServiceNow products. Responsibilities include providing guidance, improving product adoption, resolving issues, and maintaining strong customer relationships.
Top Skills: Servicenow
13 Days Ago
Hybrid
Austin, TX
104K-136K Annually
Senior level
104K-136K Annually
Senior level
Healthtech • Security • Software • Cybersecurity
As a Senior Customer Support Engineer specializing in mobile devices, you'll provide expert technical assistance regarding mobile device management for iOS and Android, diagnose issues, assist in the deployment and maintenance of MDM solutions, and facilitate collaboration with cross-functional teams to ensure optimal mobile device performance.
Top Skills: AndroidiOS
13 Days Ago
Easy Apply
Remote
Austin, TX
Easy Apply
Mid level
Mid level
Enterprise Web • Mobile • Professional Services • Software
As a Customer Research Advisor at Dscout, you will collaborate with clients to utilize the platform for designing and executing research projects. You'll provide training, assist with participant engagement, and advocate for client needs to improve Dscout's offerings. This role requires strong communication, project management skills, and a passion for user research.
13 Days Ago
Easy Apply
Remote
Austin, TX
Easy Apply
Entry level
Entry level
Data Privacy
Osano is looking to connect with talented individuals interested in future roles related to data privacy. While there are no active openings now, candidates from various backgrounds such as Customer Support, Sales, or People Operations are encouraged to share their resumes. The company focuses on creating transparency in data privacy compliance with laws like GDPR and CCPA.
14 Days Ago
Remote
Austin, TX
Junior
Junior
eCommerce
The Help Desk Specialist will provide remote IT support during weekend shifts, troubleshooting issues related to Okta, Google Workspace, Slack, and payment systems while ensuring excellent customer service. Responsibilities include resolving technical issues, documenting them in the IT ticketing system, and recommending process improvements.
Top Skills: Google WorkspaceOktaSlack
16 Days Ago
Hybrid
Austin, TX
70K-120K Annually
Junior
70K-120K Annually
Junior
Cloud • eCommerce • Information Technology • Software
The Scaled Customer Success Manager at BigCommerce manages client relationships to drive product adoption and retention. Responsibilities include providing consultative support, leveraging data for tailored strategies, and ensuring client success through personalized and scalable initiatives. This role also involves collaboration with various teams to help clients achieve key objectives in their business operations.
19 Days Ago
Austin, TX
Junior
Junior
Fintech • Real Estate • Security • Software • Cybersecurity
The Customer Support Representative will provide excellent customer service by troubleshooting issues, responding to inquiries, and ensuring customer satisfaction. Responsibilities include managing customer inquiries across various communication channels and collaborating with development and product teams to resolve more complex issues.
Top Skills: IntercomSalesforce
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