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Top Customer Success Jobs in Austin, TX

19 Days Ago
Easy Apply
Hybrid
Austin, TX
Easy Apply
77K-90K Annually
Mid level
77K-90K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software
As a Federal Support Engineer, you'll provide technical support for US Federal Government customers by managing support cases from receipt to resolution, resolving technical issues, and delivering tailored solutions. Your insights will help shape future product developments while ensuring customer satisfaction and engagement.
Top Skills: Apache GroovyAWSAzureDockerKubernetesLinuxWindows
21 Days Ago
Remote
Austin, TX
171K-201K Annually
Senior level
171K-201K Annually
Senior level
Cloud • Enterprise Web • Software
The Senior Manager, Customer Success Architects leads a team to deliver exceptional service to clients. Responsibilities include mentoring team members, driving customer success initiatives, collaborating with technical teams, identifying growth opportunities, and managing client relationships while ensuring high-quality service delivery.
Top Skills: AWSAzureDockerGCPKubernetes
21 Days Ago
Hybrid
Austin, TX
Senior level
Senior level
Fintech
As Manager of Customer Success at Zogo, you'll lead the Customer Success team, manage key customer relationships, oversee onboarding and training, collaborate with Product and Marketing, drive process improvements, and analyze performance metrics to enhance customer satisfaction and retention.
Top Skills: SQL

Featured Jobs

24 Days Ago
Easy Apply
Austin, TX
Easy Apply
Entry level
Entry level
Cloud • Software
The Customer Success Business Analyst will enhance Customer Success operations by administering platforms, managing digital communications, and developing Customer Success programs. Responsibilities include overseeing Customer Engagement platforms, executing project management tasks, and improving customer satisfaction and retention.
Top Skills: SaaS
Yesterday
Remote
Austin, TX
108K-136K Annually
Senior level
108K-136K Annually
Senior level
Cloud • Software • Database
The Customer Success Manager will onboard and guide CockroachDB customers, ensuring optimal use of the database technology while acting as a trusted advisor. Responsibilities include managing customer journeys from onboarding, identifying technical issues, promoting product adoption, and collaborating with sales and professional services teams to enhance customer relationships and expand subscriptions.
2 Days Ago
Austin, TX
Entry level
Entry level
Agency • Digital Media • Marketing Tech • Consulting
PMG is looking for top talent in the digital space with experience in areas like client strategy, paid search, SEO, and development. The position encompasses various roles in digital marketing and strategy, emphasizing innovative solutions.
2 Days Ago
Remote
Austin, TX
49K-66K Annually
Mid level
49K-66K Annually
Mid level
Cloud • Social Impact • Software • Analytics
The Advanced Support Consultant II is responsible for providing high-quality support to Apricot clients, meeting their specific needs through proactive communication and issue resolution. This role includes diagnosing technical problems, documenting interactions, and providing coaching on best practices, while coordinating with internal teams to ensure customer satisfaction.
Top Skills: SQL
2 Days Ago
Austin, TX
Junior
Junior
Retail
As a Key Holder, you will provide excellent customer service, maintain product knowledge, assist with store operations, and lead sales efforts. You will handle opening and closing procedures, manage returns, and uphold store aesthetics while fostering a helpful environment for customers and team members.
2 Days Ago
Austin, TX
26-32
Mid level
26-32
Mid level
Real Estate • Software • Travel • Hospitality
The Customer Support Specialist will develop a deep understanding of the Way platform, troubleshoot customer issues, respond to queries, and ensure customer satisfaction. They will collaborate with teams and enhance the knowledge base while maintaining positive relationships with users.
2 Days Ago
Hybrid
Austin, TX
Entry level
Entry level
AdTech • Fintech
The Client Support Specialist at MicroVentures will provide exceptional client experiences for investors via chat, email, and phone. Responsibilities include educating clients on the investment process, problem-solving current issues, and collaborating with the team to improve client interactions. The role involves comprehensive training and requires acquiring financial licenses such as FINRA Series 7 and 63.
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