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The Principal Technical Consultant in Healthcare and Life Sciences will act as a technical expert for customer engagement teams, advising on the ServiceNow platform, facilitating design workshops, and managing configuration and development efforts. The role requires hands-on development, architectural documentation, and mentoring of system administrators, with some travel for client needs.
The Principal Technical Consultant is a technical expert responsible for consulting with customers on the ServiceNow platform, configuring products, guiding design workshops, supporting development processes, and providing training and oversight to customer administrators.
As a Principal Technical Consultant, you will act as a technical expert on the ServiceNow platform, guiding customers in leveraging its capabilities for process transformation. Responsibilities include leading design workshops, managing development processes, creating technical documentation, and providing training and support to client teams while handling multiple projects.
The Principal Technical Consultant for Field Services Management will guide clients in implementing ServiceNow's Customer Service Management and Field Service Management solutions, ensuring quality delivery and alignment with best practices. The role includes acting as the main technical liaison, performing hands-on development, and mentoring team members.
The Principal Technical Consultant will design and implement innovative business solutions using ServiceNow for clients, engaging with stakeholders to align technology with business needs, guiding implementation, and improving processes. The role involves consulting, solution design, requirements gathering, and ensuring effective change management.
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